Distribution Manager (9 months' contract for maternity cover)

We are looking for a Distribution Manager to manage our distribution centre operations and ensure accurate customer order fulfilment. This role is responsible for ensuring that we operate with best‑in‑class standards at the distribution centres, optimizing logistics performance and cost, and implementing sustainability initiatives. The Distribution Manager will lead continuous improvement initiatives and ensure that we maintain and improve our service levels to enable business growth.

Core Responsibilities

• Provides governance towards our appointed 3PL, ensuring performance is per service level agreement and follows the LEGO Group’s standards.
• Ensuring KPIs (warehouse occupancy, inbound/outbound efficiencies, OTIF, inventory accuracies) are on track.
• Review short‑term capacity requirements for DC and optimize inbound‑outbound logistics to manage any imbalance situation.
• Track and manage damaged, quality stocks, scrap and support claims process.
• Inventory control and management through ensuring proper cycle‑count and stock‑take processes by the 3PL.
• Represent Distribution in BU weekly and monthly operation cadence, review KPIs performance and address any escalations.
• Lead the LEGO Group/3PL weekly operational meetings, monthly and quarterly Business reviews to ensure service levels are met.
• Ensure reliable operations and a sound BCP (business continuity process) is activated in situations when needed.

Procurement of 3PL Service and Cost Management

• Support the analysis of the distribution centre’s storage, throughput and obtain customer requirements to support the procurement process for selecting and contracting 3PL services.
• Ensure cost effective operations and distribution spend within budget.

Business Unit

• Partner with Business Unit stakeholders to ensure Distribution aligns with business requirements and supports daily operations that facilitate sales and customer service.

Customer Service

• Ensure high levels of customer satisfaction by maintaining accurate order processing at the DC, timely deliveries, and effective communication with BU and customers.
• Collaborate with Customer‑Logistics team to manage any value‑added services required to serve our customers.

Compliance

• Ensure compliance with all relevant regulations, safety standards, and company policies.

Reporting and Monitoring

• Ensure monthly, weekly and daily reports on distribution centre performance are in place, including key metrics are accurately captured.

Continuous Improvement

• Partner with Procurement team and 3PL to identify opportunities for continuous improvement in enhancing efficiencies, reducing costs and improving distribution performance.

Qualifications and Experience

• Bachelor’s degree in supply chain management, Logistics, Industrial Engineering, or a related field.
• Minimum 7–10 years of experience in distribution, logistics, or supply chain operations.
• Proven track record in managing 3PLs, driving performance improvements, and implementing best practices.
• Strong knowledge of FMCG‑specific logistics challenges, including high volumes, small deliveries, high SKU turnover, and promotional demand spikes.
• Demonstrated experience in managing stakeholders, working in a diverse and multi‑functional working environment.
• Strong problem‑solving skills, experienced in mining insights from various data sources, and strong presentation skills.
• Team oriented, possesses good interpersonal and communication skills and able to manage assigned responsibilities independently.
• APICS CLTD, CPIM, CSCP certification is a plus.
• Experience with WMS, TMS, and ERP systems; proficiency in data analysis tools (e.g., Power BI, Tableau) is a plus.
• Some level of knowledge in SAP Sales and Distribution module is a plus.
• Experience in leading digital transformation and sustainability initiatives in logistics is a plus.

Benefits

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by life and disability insurance which provides protection and peace of mind.
• Wellbeing – We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount – From day 1 you qualify for our generous colleague discount.
• Bonus – When goals are reached and if eligible, you will be rewarded through our bonus scheme.
• Workplace – When you join the team you will be assigned a primary workplace location (one of our offices, stores or factories). Our hybrid work policy means an average of 3 days per week in the office; the hiring team will discuss the policy and role eligibility with you during the recruitment process.

EEO Statement

The LEGO Group is highly committed to equal employment opportunity and equal pay and encourages applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights.