At a Glance
- Tasks: Support LEGO fans by responding to inquiries in English and Latvian.
- Company: Join the iconic LEGO Group in a vibrant team environment.
- Benefits: Enjoy competitive pay, hybrid work, and performance bonuses.
- Other info: Perfect opportunity for students seeking flexible, seasonal work.
- Why this job: Create magical moments for LEGO enthusiasts worldwide.
- Qualifications: Bilingual in English and Latvian with strong communication skills.
The predicted salary is between 25000 - 32000 £ per year.
LEGO Gruppe in Slough is looking for a passionate Customer Service Advisor to join their seasonal team. In this role, you will support LEGO fans by responding to inquiries in English and Latvian during peak times.
The company offers a competitive salary, a hybrid work model, and a range of benefits including performance-based bonuses. You will engage with consumers, resolve queries about products, and build strong relationships with them.
Apply now to create magical moments for fans around the world!
Seasonal Bilingual Customer Service Advisor - EN/LV, Hybrid in Slough employer: LEGO Gruppe
LEGO Gruppe is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and passion for customer service thrive. With a competitive salary, hybrid working options, and performance-based bonuses, employees are encouraged to grow and develop their skills while making a meaningful impact on LEGO fans worldwide. Join us in Slough to be part of a team that values collaboration and celebrates the joy of play.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Bilingual Customer Service Advisor - EN/LV, Hybrid in Slough
✨Tip Number 1
Make sure to brush up on your bilingual skills! Since you'll be dealing with LEGO fans in both English and Latvian, practice common customer service phrases in both languages. This will help you feel more confident during the interview.
✨Tip Number 2
Research LEGO's products and values before your interview. Knowing their latest releases and understanding their commitment to creativity will show that you're genuinely interested in the role and the company.
✨Tip Number 3
Prepare some examples of how you've handled customer queries in the past. Think about times when you went above and beyond to resolve an issue or create a positive experience for a customer. These stories will make you stand out!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Seasonal Bilingual Customer Service Advisor - EN/LV, Hybrid in Slough
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service and LEGO shine through. We want to see how much you care about helping others and creating those magical moments for fans!
Bilingual Brilliance:Since this role requires both English and Latvian, make sure to highlight your language skills clearly. We love seeing candidates who can communicate effectively in both languages, so don’t hold back!
Tailor Your Application:Take a moment to customise your CV and cover letter for this specific role. Mention any relevant experience you have in customer service or working with diverse teams, as it shows us you’re the right fit for our seasonal team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at LEGO Gruppe
✨Brush Up on Your Bilingual Skills
Since this role requires you to communicate in both English and Latvian, make sure you're comfortable switching between the two languages. Practise common customer service phrases and responses in both languages to show your fluency and confidence during the interview.
✨Know Your LEGO Products
Familiarise yourself with LEGO's product range and any recent launches. Being able to discuss specific products or answer questions about them will demonstrate your enthusiasm for the brand and your ability to engage with customers effectively.
✨Showcase Your Customer Service Experience
Prepare examples from your past experiences where you've successfully resolved customer queries or built strong relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.
✨Emphasise Your Team Spirit
As this is a seasonal role, teamwork will be crucial. Be ready to discuss how you work well in a team environment, especially during busy periods. Share examples of how you've collaborated with others to achieve common goals, which will resonate well with the hiring team.
