eCommerce Key Account Manager, UK & Ireland in Slough

We are looking for a Key Account Manager to build and maintain partner relationships with one of our top eCommerce accounts. We will encourage creativity to present innovative solutions with a test and learn mentality; and in return will look for a balance between excellent execution of priorities with a strategic approach to ensure sustainable consumer sales growth. This role reports to the UKI Head of eCommerce. This is a collaborative, and highly successful team empowered to be creative, drive performance and prioritise personal development. If this sounds exciting, then apply!

Core Responsibilities

• Business ownership – full accountability for end-to-end.
• Account Management of a large department store account across UK & Ireland, including short and long-term business planning, strong financial management, and excellent execution of our commercial priorities.
• Building relationships collaboratively across a wide variety of internal and external partners/functions including Brand Marketing, PR, Business Intelligence, Trade Marketing, and Operations covering all levels, and use those relationships to implement specific retailer plans and support company initiatives.
• Lead external dialogue of our investments via annual joint business plans and contract negotiation as well as day‑to‑day discussions that convince and ensure a strong return on investment.
• Own and drive structured individual development plan that maps out and targets priority proficiencies that are at the forefront of emerging market and functional trends.

We are looking for someone with outstanding account management capabilities and a proven track record of results delivery preferably with UK&I eCommerce market exposure. The successful candidate will lead from the front with curiosity, bravery and great focus.

Qualifications

• Commercial experience in sales or a related commercial function.
• A consistent record of strong business results and high accountability.
• Ability to convince others backed up by relevant data with a strong analytical approach.
• A balance of short-term results focus, and long-term strategic work.
• Effective relationship building skills with a collaborative approach to partners.
• Excellent organisational and prioritisation skills to manage multiple partners.
• Proficiency in English both written and spoken.
• An ability to work 3 days from our office in Slough (2 days from home).

Benefits

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellness – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.
• Colleague Discount – We know you’ll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached, you’ll be rewarded through our global bonus scheme.
• Workplace – Our offices will be your primary workplace with flexibility to work from home during your working week. Your People Leader will discuss the principles of our hybrid work model, role eligibility and frequency with you.

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.