At a Glance
- Tasks: Engage with LEGO fans online and create exciting content across platforms.
- Company: Join the iconic LEGO Group, known for creativity and community.
- Benefits: Enjoy flexible working, generous discounts, and wellbeing resources.
- Other info: Dynamic role with opportunities to grow in a diverse environment.
- Why this job: Be part of a fun team that inspires creativity in gamers and fans.
- Qualifications: Experience in social media and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Are you interested in supporting the LEGO® Consumer & Shopper Engagement department in delivering impactful engagement to our consumers, including our community of Gamers? Bring your passion for the LEGO brand to this role and share this enthusiasm with our fans, gamers and creators! This role is based in Slough, UK and will follow our best of both hybrid working model (three days in the office), with one weekend day on a rotating basis. No relocation assistance is offered for this position.
Core Responsibilities
- Engaging with LEGO fans by replying to them across our various platforms and channels e.g., social media, product reviews, and more.
- Being active in developing our approach to engaging with users and creators across multiple platforms.
- Tailoring your engagement to the channels and audiences you are interacting with.
- Being able to lean into each passion, to craft relevant and engaging copy.
- Adaptability to work dynamically across many audiences, affinity levels, and passion points.
- Working closely with your team as well as various internal and external collaborators within Consumer & Shopper Engagement.
- Gathering and raising important insight from the community, to help inform decisions.
- Directly engaging with users, with a focus on supporting, informing, and inspiring.
- Being a safety net by identifying, and actioning inappropriate content.
MUST HAVE
- Experience with social media or other online Community Support.
- Fluency in spoken and written English + at least one of the following languages: German, Dutch, Italian, French, Spanish. Additional language skills are highly recommended.
- Excellent communication skills. (We are FRKE! Fun, Reliable, Knowledgeable and Engaging)
- Digitally native with confidence communicating online.
- Confident in working with consumers where change and uncertainty can occur.
- Able to tailor tone of voice dependent on audience.
- Ability to assess risks of public engagement opportunities.
NICE TO HAVE
- A passion and experience in videogames, and knowledge of gaming platforms, the LEGO videogame portfolio, and audiences is preferred.
- Strong understanding of the LEGO brand.
- Experience engaging with younger audiences through digital platforms.
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
What’s in it for you?
- Family Care Leave: We offer enhanced paid leave options for those important times.
- Insurances: All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
- Wellbeing: We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
- Colleague Discount: We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
- Bonus: We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
- Workplace: When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (e.g. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights. Just imagine building your dream career. Then make it real. Join the LEGO® team today.
Community Engager in Slough employer: LEGO Gruppe
At LEGO, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. Our hybrid working model allows for flexibility while ensuring you remain connected with your team in Slough, UK. With benefits like enhanced family care leave, comprehensive insurance coverage, and a generous colleague discount, we are dedicated to supporting your wellbeing and professional growth in a diverse and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Community Engager in Slough
✨Tip Number 1
Get social! Engage with LEGO's online community before your interview. Comment on posts, share your thoughts, and show your passion for the brand. This will not only help you understand their vibe but also demonstrate your enthusiasm for the role.
✨Tip Number 2
Tailor your approach! When you’re chatting with potential employers or networking, adapt your tone and style to match the LEGO culture. Show them you can connect with different audiences just like they do with their fans.
✨Tip Number 3
Be proactive! Don’t wait for job openings to pop up. Reach out to current employees on LinkedIn, ask about their experiences, and express your interest in the Community Engager role. Building connections can give you a leg up!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the LEGO team. Don’t forget to highlight your gaming passion and community engagement experience!
We think you need these skills to ace Community Engager in Slough
Some tips for your application 🫡
Show Your Passion for LEGO:When you're writing your application, let your love for the LEGO brand shine through! Share specific examples of how you've engaged with the community or your experiences with LEGO products to show us why you're the perfect fit.
Tailor Your Tone:Remember, this role is all about engaging with different audiences. Make sure your application reflects your ability to adapt your communication style. Use a friendly and engaging tone that matches the vibe of the LEGO community!
Highlight Your Digital Skills:Since you'll be working across various platforms, it's crucial to showcase your experience with social media and online community support. Mention any relevant tools or strategies you've used to connect with users and creators.
Apply Early!:We review applications on an ongoing basis, so don’t wait too long to submit yours! Head over to our website and get your application in as soon as you can. We can't wait to see what you bring to the table!
How to prepare for a job interview at LEGO Gruppe
✨Know Your LEGO Stuff
Before the interview, dive deep into the LEGO brand and its gaming portfolio. Familiarise yourself with their latest products and community engagement strategies. This will not only show your passion but also help you tailor your responses to align with their values.
✨Engage Like a Pro
Practice how you would engage with fans across different platforms. Think about how to adapt your tone of voice depending on the audience. You might even want to prepare a few examples of how you've successfully engaged with communities in the past.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, be ready to demonstrate your skills. Prepare to discuss how you would handle various scenarios, like responding to feedback or managing inappropriate content. Clear, confident communication will set you apart.
✨Be Ready for Dynamic Questions
Expect questions that assess your adaptability and ability to work under uncertainty. Think of examples from your past experiences where you had to pivot quickly or manage unexpected challenges. Showing that you can thrive in a dynamic environment will impress the interviewers.
