Senior Retail Performance Manager - LEGOLAND Parks and Experiences

Are you ready to shape the future of retail at LEGOLAND? We're looking for a passionate integrator to deliver exceptional retail experiences that captivate millions of children and families worldwide. As a key player, you'll bring the LEGO brand to life within our resorts, creating memorable moments for all.

Core Responsibilities

• Act as brand and commercial ambassador who helps build strong retail performance and LEGO brand optimization across LEGOLAND Resorts.
• Collaborate with LLPX, LEGO, and Merlin to ensure strategic alignment, structural requirements, improved sales and operational efficiency.
• Drive cohesive partnerships to boost retail outcomes and optimized product portfolios.
• Represent LLPX Retail in global teams to align priorities and workstream deployment.
• Monitor business results and retail pilots with data and insights teams.
• Discover commercial opportunities across LEGOLAND resorts retail.
• Support elevation of LEGOLAND's role within the LEGO ecosystem.

Key areas for this role are retail partnership management, cross-functional cooperation, and international retail support. Strong relationship building, collaboration and communication skills are essential to elevate the LEGOLAND brand and business through continuous retail improvement.

Do you have what it takes?

• Management experience within customer account including retail programs and sales related field required.
• Bachelor's degree or equivalent experience in business related field preferred.
• Proven experience in retail management or a top-tier global brand/IP.
• Proven ability to manage complex projects effectively.
• Skilled in navigating networks and communicating across cultures and seniority levels.
• Demonstrates high personal integrity and a collaborative attitude.
• Flexible and resilient, capable of working in cross functional teams as well as independently.
• Balances global direction with relevant localized approaches.
• Willing to travel 1-2 times per month.

What’s in it for you?

• Family Care Leave - We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
• Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.