Head of Software Program Management in London

Are you a highly strategic program leader ready to define the future of digital play? Join the LEGO Group’s Creative Play Lab and contribute to inventing ground‑breaking new play opportunities and never‑seen‑before creative experiences by ensuring the flawless delivery of our most complex software programs! This role is critical to scaling our technology execution capabilities across the product portfolio.

As the Head of Software Program Management, you will lead the Software Program Management team focused on project management and software delivery, reporting directly to the Head of Play Delivery. You will be instrumental in defining and maturing the standard execution model for all software and application programs supporting the LEGO product portfolio. The Head of Software Program Management will work with our software engineering capability to deliver embedded software experiences and apps to support the LEGO product portfolio. You will have a critical role in collaborating closely with the Software Engineering Capability, Corporate Quality Team, and Operations colleagues to ensure seamless execution from concept to scale.

• Strategic Program & Process Leadership
  • Ensure World‑Class Execution Today: Immediately focus on executing our current software programs on time and in world‑class quality.
  • Implement, and govern the standardized agile software methodology, tools, and processes across all software‑focused programs, in collaboration with the software engineering capability, integrating them with existing delivery pipelines.
  • Drive collective agreement among multifunctional leadership teams, balancing the interest between engineering, product, and manufacturing, and ensuring alignment across critical stakeholders.
  • Establish collective KPIs and metrics to measure the health, velocity, and predictability of software programs, driving continuous improvement and engineering excellence transformation initiatives.
  • Oversee the portfolio of software programs to ensure alignment with strategic business goals, managing inter‑dependencies and resource allocation across multiple projects.
• Delivery Oversight & Execution
  • Lead the overall delivery of complex, highly coupled technology systems programs, ensuring they deliver within the agreed frames of time, cost, quality, and scale.
• People Leadership & Capability Scaling
  • Line Management: Lead, mentor, and coach a team of SW Program Managers, fostering a culture of high performance, accountability, and strong technical delivery.
  • Fulfill comprehensive people leadership responsibilities, including workforce planning, recruitment, performance & reward management, coaching, mentoring, and conflict resolution.
  • Act as a subject matter expert and sparring partner for your team on advanced program management practices.

• Must have an in‑depth understanding of Agile software development, especially for embedded devices, and expertise in implementing related methodologies (Scrum, Kanban) within a complex, hardware‑integrated environment.
• Significant hands‑on technical project and program management experience in consumer electronics, robotics/mechatronics, or complex technology systems.
• Proven experience in people leadership including hiring, onboarding, performance & reward management, coaching & mentoring.
• Deep expertise in delivering software applications and digital user experiences at scale.
• Technically savvy and must be able to have educated discussions with the team about cost, quality and scaling.
• Strong strategic and holistic thinker with attention to detail.
• A can‑do attitude, entrepreneurial spirit with passion for new technologies and to drive innovation.
• Strong collaboration and stakeholder management skills.
• Ability and willingness to travel as necessary (approx. 20‑30 days per year).

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

Here is what you can expect:

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing – We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career. Then make it real. Join the LEGO team today.