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- Tasks: Create unforgettable experiences for guests while managing store operations and maintaining a vibrant environment.
- Company: Join the iconic LEGO Group, where creativity and play come to life.
- Benefits: Enjoy family care leave, insurance coverage, wellbeing resources, and a generous colleague discount.
- Why this job: Be part of a diverse team that inspires creativity and makes a real impact on guests' experiences.
- Qualifications: Friendly attitude, strong communication skills, and a passion for customer service.
- Other info: Flexible work environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
Core Responsibilities:
- Ensure a signature experience for every guest that visits our LEGO stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times.
- Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO Brand Retail visual standards.
- Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations.
- Typically, responsible for store operational tasks in duty.
What's in it for you?
- Family Care Leave - We offer enhanced paid leave options for those important times.
- Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
- Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
- Colleague Discount – From day 1 you will qualify for our generous colleague discount.
- Bonus - When goals are reached and if eligible, you’ll be rewarded through our bonus scheme.
- Workplace - You’ll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (e.g. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights.
Just imagine building your dream career. Then make it real. Join the LEGO team today.
Guest Experience & Brand Retail Associate in London employer: LEGO Gruppe
Contact Detail:
LEGO Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience & Brand Retail Associate in London
✨Tip Number 1
Get to know the LEGO brand inside out! Familiarise yourself with their values, products, and what makes them unique. This way, when you chat with the hiring team, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Practice your people skills! As a Guest Experience & Brand Retail Associate, you'll be interacting with guests all day. Role-play with friends or family to nail down your greeting and engagement techniques, ensuring every guest feels welcomed and valued.
✨Tip Number 3
Don’t just wait for the job to come to you! Apply through our website as soon as you see the role. The sooner you get your application in, the better your chances are of landing that interview. Plus, it shows you're eager and proactive!
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and expressing your enthusiasm can go a long way. It shows you're genuinely interested and keeps you on their radar during the selection process.
We think you need these skills to ace Guest Experience & Brand Retail Associate in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see how you can bring that friendly and engaging manner to life, just like you'd do with our guests in-store.
Tailor Your Application: Make sure to tailor your application to the Guest Experience & Brand Retail Associate role. Highlight any relevant experience you have with customer service or retail, and don’t forget to mention your passion for creating a signature experience for every guest!
Keep It Clean and Professional: Just like we maintain a clean and visually stimulating environment in our stores, your application should be neat and professional. Check for typos and ensure it’s well-structured – first impressions matter!
Apply Early!: We review applications on an ongoing basis, so don’t wait around! If this role excites you, hop onto our website and apply as soon as possible to increase your chances of joining our awesome team.
How to prepare for a job interview at LEGO Gruppe
✨Know the Brand Inside Out
Before your interview, dive deep into LEGO's history, values, and products. Understanding what makes LEGO unique will help you connect with the brand during your conversation and show your genuine interest in the role.
✨Showcase Your People Skills
As a Guest Experience & Brand Retail Associate, you'll be interacting with guests constantly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to create a memorable experience for someone.
✨Demonstrate Your Attention to Detail
The job involves maintaining store displays and ensuring a clean environment. Be ready to discuss how you’ve successfully managed similar tasks before. Highlight your ability to follow visual standards and keep things organised, as this is crucial for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can grow within the company.