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- Tasks: Create unforgettable experiences for guests while managing store operations and maintaining a vibrant environment.
- Company: Join the iconic LEGO® team, where creativity and play come to life.
- Benefits: Enjoy family care leave, insurance coverage, wellbeing resources, and a generous colleague discount.
- Why this job: Be part of a dynamic team that values creativity and inclusivity while making a difference.
- Qualifications: Friendly attitude, strong communication skills, and a passion for customer service.
- Other info: Flexible hybrid work policy with opportunities for personal and professional growth.
The predicted salary is between 20000 - 25000 £ per year.
Core Responsibilities:
- Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times.
- Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO® Brand Retail visual standards.
- Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations.
- Typically, responsible for store operational tasks in duty.
What’s in it for you? Here is what you can expect:
- Family Care Leave - We offer enhanced paid leave options for those important times.
- Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
- Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
- Colleague Discount – We know you’ll love to build, so from day 1 you will qualify for our generous colleague discount.
- Bonus - We do our best work to succeed together. When goals are reached and if eligible, you’ll be rewarded through our bonus scheme.
- Workplace - When you join the team you’ll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights. Just imagine building your dream career. Then make it real. Join the LEGO® team today.
Guest Experience & Brand Retail Associate employer: LEGO Gruppe
Contact Detail:
LEGO Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience & Brand Retail Associate
✨Tip Number 1
Get to know the company culture! Before your interview, dive into LEGO®'s values and mission. This way, you can show how your vibe matches theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are, the better you'll come across as friendly and engaging during the real deal.
✨Tip Number 3
Dress the part! Make sure you look smart and professional, but also let your personality shine through. A little LEGO® flair could go a long way in showing your enthusiasm for the brand!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you're genuinely interested in the role and appreciate the opportunity to chat with the team.
We think you need these skills to ace Guest Experience & Brand Retail Associate
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for creating amazing guest experiences.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Guest Experience & Brand Retail Associate role. We love seeing how you can contribute to our LEGO® stores!
Showcase Your Team Spirit: We’re all about collaboration here at StudySmarter. Mention any past experiences where you worked well in a team or contributed to a positive environment. It’s all about building together!
Apply Early: Don’t wait until the last minute! Applications are reviewed on an ongoing basis, so the sooner you apply through our website, the better your chances of joining our awesome team.
How to prepare for a job interview at LEGO Gruppe
✨Know the Brand Inside Out
Before your interview, dive deep into the LEGO® brand. Familiarise yourself with their values, products, and recent news. This will not only show your enthusiasm but also help you connect your answers to what they stand for.
✨Showcase Your People Skills
As a Guest Experience & Brand Retail Associate, your ability to engage with guests is crucial. Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a negative experience into a positive one!
✨Demonstrate Your Attention to Detail
The role involves maintaining store displays and ensuring a clean environment. Be ready to discuss how you’ve managed similar tasks before. Highlight any experiences where your attention to detail made a difference in a retail or customer service setting.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they measure success in this role. This shows your genuine interest and helps you assess if it’s the right fit for you.