eCommerce Account Manager, UKI & Ireland

We are looking for an Account Manager to build and maintain partner relationships with one of our top eCommerce accounts. We encourage creativity to present innovative solutions with a test and learn mentality; and in return, we seek a balance between executing priorities and adopting a strategic approach to ensure sustainable consumer sales growth. This role reports to the Head of eCommerce, UK & Ireland. It is part of a collaborative, successful team empowered to be creative, drive performance, and prioritise personal development. If this excites you, then apply!

Core Responsibilities

• Business ownership – full accountability for end-to-end Account management.
• Managing 1 of our largest eCommerce accounts and 3 smaller eCommerce accounts in UK & Ireland.
• Developing short and long-term business plans, managing detailed financials, and executing commercial priorities effectively.
• Building relationships across internal teams and external partners such as Brand Marketing, PR, Business Intelligence, Trade Marketing, and Operations to implement retailer plans and support company initiatives.
• Leading negotiations through joint business plans and day-to-day partner collaborations to ensure strong ROI.
• Focusing on personal development by creating plans to target key competencies and stay updated on emerging trends.

We seek someone with account management experience and a proven track record of results, preferably with UK & Ireland eCommerce market exposure. The ideal candidate will lead with curiosity, bravery, and focus. Do you have what it takes?

• Experience in sales or related commercial functions.
• A consistent record of delivering strong business results and high accountability.
• Ability to persuade others using relevant data and a strong analytical approach.
• Ability to balance short-term results with long-term strategic planning.
• Effective relationship-building skills with a collaborative approach.
• Excellent organisational and prioritisation skills to manage multiple partners.
• Proficiency in English, both written and spoken.
• Availability to work 3 days in our Slough office and 2 days from home.

Bringing it to life

The UK & Ireland Sales Team is a dynamic, supportive, and professional group committed to delivering excellent service to our retail partners and accelerating mutual business growth. Join the global LEGO family!

What’s in it for you?

• Family Care Leave – Enhanced paid leave options for important family moments.
• Insurances – Life and disability insurance for protection and peace of mind.
• Wellbeing – Access to resources like the Headspace app and wellbeing programmes to support your health.
• Colleague Discount – From day one, enjoy our generous discount on LEGO products.
• Bonus – Achieve goals and be rewarded through our global bonus scheme.
• Your workplace – Primary workplace in Slough with flexible hybrid working arrangements; details to be discussed during hiring.

Children inspire everything we do. We aim to foster a diverse, inclusive culture of play where everyone feels safe, valued, and belonging. The LEGO Group is an equal opportunity employer committed to diversity and inclusion. Candidates working closely with children will undergo Child Safeguarding Background Screening as part of the hiring process. Thank you for sharing our commitment to Children’s Rights. Build your career brick by brick at LEGO. Apply soon, as we review applications regularly and may withdraw the role at any time.