At a Glance
- Tasks: Create memorable experiences for guests and maintain a vibrant store environment.
- Company: Join the iconic LEGO® team, where creativity and play come to life.
- Benefits: Enjoy family care leave, insurance coverage, wellbeing resources, and a generous colleague discount.
- Other info: Flexible hybrid work policy with opportunities for growth and development.
- Why this job: Be part of a fun, inclusive culture that values your creativity and passion.
- Qualifications: Friendly attitude and a knack for customer engagement.
The predicted salary is between 20000 - 25000 £ per year.
Core Responsibilities
- Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times.
- Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO® Brand Retail visual standards.
- Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations.
- Resolve customer issues and report challenging situations to manager.
- Customer engagement.
- Use of promotional materials, loyalty programs.
- Typically, responsible for store operational tasks in duty.
What’s in it for you?
- Family Care Leave - We offer enhanced paid leave options for those important times.
- Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
- Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
- Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
- Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
- Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights.
Just imagine building your dream career. Then make it real. Join the LEGO® team today.
Sales Associate in Birmingham employer: LEGO Gruppe
At LEGO®, we pride ourselves on creating a vibrant and inclusive work environment where creativity thrives. As a Sales Associate, you will enjoy comprehensive benefits including enhanced family care leave, life and disability insurance, and a generous colleague discount, all while engaging with a community that values your wellbeing and professional growth. Join us in fostering a culture of play and imagination, where every team member is encouraged to contribute to our mission of inspiring the builders of tomorrow.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate in Birmingham
✨Tip Number 1
Get to know the LEGO® brand inside out! Familiarise yourself with their products, values, and culture. This will not only help you stand out during interviews but also show your genuine interest in being part of the team.
✨Tip Number 2
Practice your customer engagement skills! Since the role is all about creating a signature experience for guests, think of ways to make interactions memorable. Role-play with friends or family to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current or former LEGO® employees on LinkedIn. Ask them about their experiences and any tips they might have. You never know who might help you land that interview!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the LEGO® family. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Associate in Birmingham
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the LEGO brand. A friendly tone can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Sales Associate role. Highlight any relevant experience you have, especially in customer service or retail. We love seeing how your skills align with our core responsibilities, so be specific!
Keep It Clear and Concise:While we appreciate creativity, clarity is key! Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position right there!
How to prepare for a job interview at LEGO Gruppe
✨Know the Brand Inside Out
Before your interview, dive deep into the LEGO® brand. Familiarise yourself with their values, products, and recent news. This will not only show your enthusiasm but also help you connect your answers to what they stand for.
✨Showcase Your Customer Service Skills
As a Sales Associate, customer engagement is key. Prepare examples from your past experiences where you resolved customer issues or created memorable interactions. Be ready to demonstrate how you can ensure a signature experience for every guest.
✨Dress the Part
While LEGO® is all about creativity, it's still important to present yourself professionally. Opt for smart-casual attire that reflects the fun yet professional environment of the store. This shows you respect the brand and the role.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready. Inquire about team dynamics, training opportunities, or how they measure success in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
