Head of Experience Design & Research in City of London
Head of Experience Design & Research

Head of Experience Design & Research in City of London

City of London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a creative team in designing innovative retail experiences that blend physical and digital worlds.
  • Company: A global toymaker based in London, known for its creativity and innovation.
  • Benefits: Enjoy a hybrid work model, competitive salary, and a range of exciting perks.
  • Why this job: Shape the future of play by influencing design strategies with user insights.
  • Qualifications: Strong background in service design and proven team leadership skills.
  • Other info: Join a dynamic environment with opportunities for professional growth and impact.

The predicted salary is between 43200 - 72000 £ per year.

A global toymaker in London is seeking a strategic design leader to guide a high-impact team focused on user research and service design. This role involves collaborating with senior leaders to create innovative retail services that integrate physical and digital experiences.

Candidates should have a strong background in service design, a proven ability to manage teams, and the capacity to influence strategic decisions based on user insights. The position offers a hybrid work model and numerous benefits.

Head of Experience Design & Research in City of London employer: Lego Group

As a global toymaker based in London, we pride ourselves on fostering a dynamic and inclusive work culture that champions creativity and innovation. Our employees enjoy a hybrid work model, competitive benefits, and ample opportunities for professional growth, making us an excellent employer for those looking to make a meaningful impact in the world of design and user experience.
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Contact Detail:

Lego Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Experience Design & Research in City of London

✨Tip Number 1

Network like a pro! Reach out to industry connections on LinkedIn or attend design meetups. We all know that sometimes it’s not just what you know, but who you know that can land you that dream role.

✨Tip Number 2

Showcase your work! Create a portfolio that highlights your best projects in service design and user research. We want to see how you’ve influenced strategic decisions and made an impact in previous roles.

✨Tip Number 3

Prepare for interviews by practising common questions related to design leadership and team management. We suggest using the STAR method to structure your answers and demonstrate your experience effectively.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Head of Experience Design & Research in City of London

User Research
Service Design
Team Management
Strategic Decision-Making
Collaboration
Innovative Thinking
Physical and Digital Experience Integration
Influencing Skills

Some tips for your application 🫡

Show Your Passion for Design: When writing your application, let your enthusiasm for experience design shine through. We want to see how your passion aligns with our mission to create innovative retail services that blend physical and digital experiences.

Highlight Your Leadership Skills: Make sure to showcase your experience in managing teams and influencing strategic decisions. We’re looking for someone who can guide a high-impact team, so share examples of how you've successfully led projects or initiatives in the past.

Emphasise User Research Experience: Since this role is all about user insights, be sure to detail your background in user research. We want to know how you've used research to inform design decisions and improve user experiences in previous roles.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at Lego Group

✨Know Your Design Principles

Make sure you brush up on your service design principles and methodologies. Be ready to discuss how you've applied these in past projects, especially in integrating physical and digital experiences.

✨Showcase Your Leadership Skills

Prepare examples that highlight your experience in managing teams and influencing strategic decisions. Think about specific challenges you've faced and how you guided your team to success.

✨Understand the Company’s Vision

Research the global toymaker's current products and services. Understand their brand ethos and be prepared to discuss how your vision aligns with theirs, particularly in creating innovative retail services.

✨Prepare User Insight Examples

Gather case studies or examples where user research significantly impacted your design decisions. Be ready to explain how these insights shaped the final outcomes and improved user experiences.

Head of Experience Design & Research in City of London
Lego Group
Location: City of London
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  • Head of Experience Design & Research in City of London

    City of London
    Full-Time
    43200 - 72000 £ / year (est.)
  • L

    Lego Group

    1001-5000
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