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- Tasks: Welcome guests, provide info, and ensure a fun experience at LEGOLAND.
- Company: Join the exciting team at LEGOLAND Discovery Centre Birmingham.
- Benefits: Enjoy 20 free tickets, discounts, and fortnightly pay.
- Why this job: Be the heartbeat of fun and create memorable experiences for visitors.
- Qualifications: Customer service experience and a friendly, can-do attitude.
- Other info: Flexible hours with opportunities to work weekends and bank holidays.
Are you looking for a seasonal job that’s full of FUN in Birmingham city? Get ready to bring the fun to life as we seek Admissions Hosts to become the heartbeat of LEGOLAND Discovery Centre Birmingham. In this varied role you’ll be the first point of contact for our explorers, offering a warm welcome, answering any questions guests may have and acting as a sales representative. Providing excellent customer service to every visitor, you’ll go out of your way to ensure our guests have a fun, educational and exciting visit. This is a seasonal contract, offering a minimum of 5 hours per week. Our attraction is open daily, so flexibility is needed as shifts will include weekends and bank holidays.
Qualifications & Experience
- Plenty of experience working in a customer facing environment
- Friendly and hardworking with a "can do" attitude
- A fun, dynamic, and friendly personality
- Excellent communication, listening, and motivational skills
- Able to upsell and promote products to our visitors
Benefits
- Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
- 25% discount in our retail shops and restaurants
- 40% discount off LEGO online
- Fortnightly pay
- Access to Perks at Work which offers 30,000+ national & local employee discounts
If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range GBP £12.31/Hr.
Admissions Host employer: LEGO Discovery Centre
Contact Detail:
LEGO Discovery Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions Host
✨Tip Number 1
Get to know the LEGOLAND vibe! Before your interview, check out their website and social media. This will help you understand their culture and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will help you shine during the interview and demonstrate your friendly, can-do attitude.
✨Tip Number 3
Be ready to showcase your fun side! As an Admissions Host, you'll need to engage with guests and create a welcoming atmosphere. Prepare to share how you can bring excitement to the role and make every visitor's experience memorable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at LEGOLAND Discovery Centre Birmingham. Don’t miss out on this fun opportunity!
We think you need these skills to ace Admissions Host
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your fun and friendly personality shine through. Use a conversational tone that reflects the vibrant atmosphere of LEGOLAND Discovery Centre.
Highlight Customer Service Experience: Make sure to emphasise any previous experience in customer-facing roles. We love candidates who can demonstrate their ability to provide excellent service and create memorable experiences for guests.
Be Flexible and Open: Since this is a seasonal role with flexible hours, mention your availability clearly. We appreciate candidates who are willing to work weekends and bank holidays, so don’t shy away from showing your commitment!
Apply Through Our Website: To make things easier for us both, apply directly through our website. It’s the best way to ensure your application gets to the right place and stands out in the process!
How to prepare for a job interview at LEGO Discovery Centre
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Admissions Host entails. Familiarise yourself with the responsibilities, like providing excellent customer service and upselling products. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Personality
Since this role requires a fun and friendly personality, let that shine through during your interview. Share examples of how you've created a positive experience for customers in the past. Remember, they want to see that you can bring energy and enthusiasm to the team!
✨Prepare for Customer Scenarios
Think about common customer interactions you might face as an Admissions Host. Prepare responses for questions like how you'd handle a difficult guest or how you'd upsell a product. Practising these scenarios will help you feel more at ease during the interview.
✨Ask Questions That Matter
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team culture, what a typical day looks like, or how success is measured in this role. This shows your interest and helps you determine if it's the right fit for you.