P&C Technology Lead (Contract) in London

At LEGO Digital Play, we’re bringing the LEGO® System-in-Play to the digital builders of tomorrow. We’re building the LEGO brand’s digital home: a place where builders of every age can create, share and discover, held to the standard of craft the LEGO brand is known for. We are at an early phase of this new company, offering a unique opportunity to build a new entity for the world's most beloved and trusted brand. Our culture is open, collaborative, intellectually rigorous, and creatively vibrant.

We are looking for a P&C Tech Lead to implement HiBob as our core people system, and to bring payroll onto a single platform alongside it. This is a 12 month contract based in London. You will build the whole thing: the HiBob configuration and the processes that run on it, the payroll consolidation across the UK, Denmark and the US, the integrations into finance, benefits and recruitment, and any other P&C systems and manage the data governance that keeps it all accurate. You will have led this full cycle before, more than once, and you will know how to fix system bugs and discrepancies as a first point of contact.

Key Responsibilities

• Lead the implementation of HiBob end to end, covering solution design, configuration, data migration, testing, go live and hypercare.
• Build the people processes from scratch in HiBob, including onboarding, the joiner, mover and leaver lifecycle, absence, performance and approvals, so they work for managers and employees as well as for the People & Culture team.
• Select and implement a single payroll platform, bringing payroll for the UK, Denmark and the US onto one system.
• Own the people data migration, including extraction, cleansing, mapping, validation, parallel running and cutover.
• Design and build the integrations between the people systems, payroll, finance, engagement, benefits and recruitment, working through a central governed integration layer rather than point to point connections.
• Set the data governance standards for people data, defining ownership, reconciliation and error handling so the business has a single trusted source of truth for all people data.
• Manage the implementation partner and any system vendors, holding them to scope, timeline and quality, and challenging design decisions where the proposed approach does not fit the business.
• Build a reporting and analytics layer on top of the people systems to support workforce planning, and streamline manual work through automation and workflow design.

Required Skills:

• Strong analytical and process skills, able to take a process apart, work out where it breaks and redesign it so it holds up in a system.
• Confident using AI tools to reduce manual work across people operations, with the judgement to know where automation helps and where it introduces risk.
• Exceptional attention to detail and a high bar for data accuracy, with the discipline to check and reconcile rather than assume.
• Clear system and process documentation, written so the people who come after you can run, support and change what you have built.
• Experience running user testing and user training, taking managers and employees through new systems so they adopt them rather than work around them.
• Strong written and verbal communication, with a talent for translating complex technical detail into simple language for a non-technical audience.

Must Have:

• Substantial experience implementing HiBob, having led multiple HiBob implementations through to go live.
• Experience migrating an organisation onto HiBob from another HR system, including the data cleansing, mapping and validation that goes with it.
• A track record of building people processes from scratch in HiBob, in organisations where those workflows did not previously exist in a system.
• Experience implementing a payroll system, covering selection, data migration, parallel running and cutover, ideally consolidating payroll across more than one country and more than one provider.
• Experience managing an implementation partner or systems integrator, holding them to scope and quality and challenging design decisions where needed.
• Strong command of system integrations and people data governance, including mapping, reconciliation and maintaining accuracy across connected systems.
• Build user guides for administrators, employees and managers to support go live activities, run onboarding workshops, and document processes in HRIS playbook.
• Experience bringing people and payroll data together from more than one source system following organisational change.
• Experience using automation and AI tools to reduce manual work across people operations, paired with the governance to keep data accurate.
• Comfortable working in an organisation that is still building its foundations, where processes, ownership and data definitions are being established as you go, and able to work within an ambiguous and ever-changing environment.

Nice to Have:

• Experience of running payroll in more than one country, including pay cycles that run more than once a month.
• Experience moving payroll in house from an external provider or a shared services arrangement.
• Experience of running payroll in Denmark.
• Experience integrating an HR system with a cloud ERP.
• Experience with benefits, engagement or applicant tracking platforms such as Thanks Ben, Culture Amp or Teamtailor.

Hybrid Working: This role is based in our London office. Our hybrid working policy is three days a week in the office.