Senior Account Manager in London

Senior Account Manager in London

London Full-Time 36000 - 60000 £ / year (est.) No working from home possible
Legl

At a Glance

  • Tasks: Drive growth and build strong relationships with clients in the legal tech space.
  • Company: Join Legl, a fast-growing company revolutionising legal services with innovative software.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
  • Other info: Collaborative culture focused on delivering meaningful value and long-term partnerships.
  • Why this job: Be part of a mission to transform legal workflows and make a real impact.
  • Qualifications: Experience in B2B SaaS sales and a knack for building customer relationships.

The predicted salary is between 36000 - 60000 £ per year.

Hi We're Legl. Legl is building the operating system for modern legal services. We help law firms and regulated businesses replace manual, fragmented workflows with intelligent software from client onboarding and compliance to payments, risk, and reporting. Legal work is high-stakes. It's regulated, complex, and deeply human. The software supporting it has historically been slow, manual and brittle. We believe it doesn't have to be that way. We're backed by leading European venture investors (Series B), scaling quickly, and partnering with over 350 law firms including 40 of the UK's top 200. We're now entering our next phase of growth. And that growth doesn't just come from new logos. It comes from deepening partnerships.

We're looking for a Senior Account Manager who is commercially sharp, structured in their approach, and motivated by building long‐term, high‐value customer relationships.

How We Work

At Legl, ownership sits with people, not functions. We move quickly, prioritise clarity over noise, and care deeply about customer outcomes. Our revenue growth strategy is simple:

  • Deliver meaningful value.
  • Expand that value.
  • Build durable, long‐term partnerships.

The Account Manager team plays a critical role in that motion. Expansion isn’t reactive it’s intentional, structured, and disciplined.

What You’ll Do

As a Senior Account Manager at Legl, you will own expansion across a defined book of customers. You’ll operate as the commercial engine of our install base identifying growth opportunities, building executive relationships, and converting product adoption into measurable revenue expansion. Specifically, you will:

  • Own expansion revenue and Net Revenue Retention (NRR) across your accounts.
  • Drive cross‐sell and upsell of new products, modules and use cases.
  • Run a disciplined, MEDDIC‐led sales process on every opportunity.
  • Multi‐thread across users, champions, decision‐makers and economic buyers.
  • Lead focused discovery, QBRs/EBRs and commercial conversations.
  • Build and maintain simple, clear account growth and risk plans.
  • Partner closely with Customer Success, Product and Marketing on expansion plays.
  • Maintain accurate pipeline hygiene and reliable forecasting.

You won’t just manage accounts you’ll grow them. You’ll be trusted to own your number and expected to operate like a top-tier commercial professional.

This Role Is a Great Fit If...

  • You’ve sold B2B SaaS into an existing customer base.
  • You have a track record of cross‐sell, upsell or renewal success.
  • You’re comfortable running MEDDIC (or a similar structured methodology).
  • You quickly connect product capability to commercial customer outcomes.
  • You’re confident with senior stakeholders and non‐technical users alike.
  • You’re organised, proactive and strong at prioritisation.
  • You enjoy collaborating closely with Customer Success and wider GTM teams.
  • You’re ambitious and motivated by targets, growth and performance.

This Role Is Not a Great Fit If...

  • You prefer reactive account management over proactive expansion.
  • Sales process discipline feels restrictive rather than empowering.
  • Forecast accountability feels uncomfortable.
  • You’d rather operate independently than in tight GTM collaboration.
  • You’re motivated by activity rather than revenue impact.

Senior Account Manager in London employer: Legl

At Legl, we pride ourselves on being an exceptional employer that fosters a culture of ownership and collaboration. Our team is empowered to drive meaningful customer outcomes while enjoying the benefits of working in a fast-paced, innovative environment backed by leading European venture investors. With ample opportunities for professional growth and a commitment to building long-term partnerships, Legl is the ideal place for ambitious individuals looking to make a significant impact in the legal tech space.

Legl

Contact Details:

Legl Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Account Manager in London

Tip Number 1

Network like a pro! Reach out to your connections in the legal tech space and let them know you're on the hunt for a Senior Account Manager role. You never know who might have the inside scoop on opportunities at Legl or similar companies.

Tip Number 2

Prepare for those interviews by diving deep into Legl's products and services. Understand how they help law firms streamline their processes. This will not only impress your interviewers but also show that you're genuinely interested in making a meaningful impact.

Tip Number 3

Practice your MEDDIC sales process! Since this is a key part of the role, being able to articulate how you’ve successfully used this methodology in past roles will set you apart from other candidates. Get comfortable with discussing your approach to driving revenue growth.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Legl team and contributing to their exciting growth journey.

We think you need these skills to ace Senior Account Manager in London

B2B SaaS Sales
Account Management
Cross-Selling
Upselling
MEDDIC Sales Methodology
Customer Relationship Management
Pipeline Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV speaks directly to the Senior Account Manager role. Highlight your B2B SaaS experience and any success you've had with cross-selling or upselling. We want to see how your skills align with our mission at Legl!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about building long-term customer relationships and how you can contribute to our growth strategy. Keep it engaging and relevant to the role.

Showcase Your Methodology Knowledge:Since we value structured sales processes like MEDDIC, make sure to mention your familiarity with it or similar methodologies. We want to know how you approach sales and how you can bring that discipline to our team.

Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Legl!

How to prepare for a job interview at Legl

Know Your Numbers

Before the interview, make sure you’re familiar with your past sales metrics and achievements. Be ready to discuss specific examples of how you've driven revenue growth, especially through cross-sell and upsell strategies. This will show that you understand the importance of metrics in a Senior Account Manager role.

Master the MEDDIC Methodology

Since the job description highlights the need for a structured sales process like MEDDIC, brush up on this methodology. Prepare to explain how you've applied it in previous roles, focusing on how it helped you identify customer needs and drive expansion. This will demonstrate your alignment with their disciplined approach.

Build Relationships Before You Walk In

Research the company and its key stakeholders. If possible, connect with current employees on LinkedIn or read up on their recent news. This will not only give you insights into their culture but also help you tailor your answers to show how you can build long-term partnerships, which is crucial for this role.

Prepare for Scenario Questions

Expect questions that ask you to describe how you would handle specific situations, such as managing a difficult client or identifying growth opportunities. Use the STAR method (Situation, Task, Action, Result) to structure your responses, ensuring you highlight your proactive approach and ability to collaborate with teams.