Strategic CSM: SaaS Growth & Upsell (Hybrid) in Birmingham

Strategic CSM: SaaS Growth & Upsell (Hybrid) in Birmingham

Birmingham Full-Time 50000 - 65000 Β£ / year (est.) No working from home possible
LegionellaDossier

At a Glance

  • Tasks: Nurture client relationships and drive revenue growth through upselling our water safety solution.
  • Company: Join LegionellaDossier, a leader in water safety solutions with a customer-centric approach.
  • Benefits: Enjoy a hybrid work model, competitive salary, and a collaborative culture.
  • Other info: Opportunity to grow in a dynamic environment focused on innovation.
  • Why this job: Be a trusted advisor and make a real impact on client satisfaction and safety.
  • Qualifications: Strong commercial mindset and experience in customer success or sales.

The predicted salary is between 50000 - 65000 Β£ per year.

Legionella Dossier is seeking a Customer Success Manager who is customer-centric with a strong commercial mindset to drive satisfaction and revenue growth.

You will nurture client relationships, act as their trusted advisor, and upsell/resell our water safety solution.

You will leverage Hub Spot to track opportunities, communicate technical features, and support clients in navigating water safety regulations.

A hybrid work model and collaborative culture are offered.

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Strategic CSM: SaaS Growth & Upsell (Hybrid) in Birmingham employer: LegionellaDossier

At LegionellaDossier, we pride ourselves on being an excellent employer by fostering a collaborative culture that prioritises customer success and employee growth. Our hybrid work model allows for flexibility while you engage with clients as a trusted advisor, and we offer ample opportunities for professional development in the dynamic field of water safety solutions.

LegionellaDossier

Contact Details:

LegionellaDossier Recruitment Team

We think you need these skills to ace Strategic CSM: SaaS Growth & Upsell (Hybrid) in Birmingham

Customer-Centric Approach
Commercial Mindset
Client Relationship Management
Upselling Skills
Water Safety Knowledge
Technical Communication
HubSpot Proficiency