Join Our Team as a Transport Operations Assistant
Leger Shearings Head Office Team β Rotherham (S60 2XR)
Help Keep Britain's Holidays Moving
At Leger Shearings Group, we're passionate about creating unforgettable travel experiences for our customers across the UK and Europe. Every journey starts long before a customer steps onto a coach, and our Transport team plays a vital role in making sure everything runs smoothly behind the scenes.
We're looking for an organised, proactive and customer-focused Transport Assistant to join our friendly Logistics team at our Rotherham Head Office. This is an excellent opportunity for someone who enjoys problem-solving, building relationships and working in a fast-paced environment where no two days are the same.
Whether you're already working in transport or logistics, or you're an experienced administrator looking to take the next step in your career, we'd love to hear from you.
About the Role
As a Transport Assistant, you'll help coordinate transport arrangements across the Leger Shearings Group, ensuring customers enjoy a seamless and enjoyable travel experience.
Working within our Transport Logistics team, you'll liaise with suppliers and colleagues across the business to support the efficient delivery of our transport operations. Your work will directly contribute to the smooth running of holidays for thousands of customers each year.
This role is based at our Rotherham Head Office and is not suitable for remote or hybrid working.
What You'll Be Doing
- Coordinating transport and feeder service requirements with suppliers and operational teams
- Booking, confirming and managing transport arrangements
- Handling amendments, cancellations and operational changes
- Maintaining accurate system databases and records
- Liaising with internal departments and external transport providers
- Monitoring customer and driver feedback and supporting service improvements
- Assisting with the investigation and resolution of transport-related customer concerns
- Supporting the wider Transport team to deliver an exceptional customer experience
What We're Looking For
We're looking for someone who:
- Enjoys working in a busy, fast-paced environment
- Has excellent organisational skills and attention to detail
- Is a natural problem solver who can make effective decisions
- Communicates confidently with colleagues, suppliers and customers
- Works well under pressure and manages competing priorities effectively
- Can work independently whilst also being a supportive team player
- Has a good knowledge of UK geography
- Is confident using Microsoft Word, Excel and other business systems
- Has a professional telephone manner
Previous experience in transport, logistics or administration would be beneficial but is not essential.
What's In It For You
Fantastic Travel Benefits
Enjoy up to Β£1,590 every year for you and your partner to use towards a Leger Shearings holiday, plus up to 5 additional days' paid leave to enjoy your trip.
Annual Leave
- 22 days' annual leave plus bank holidays (pro rata)
- Rising to 25 days with service
- Your birthday off
- Christmas Eve off
- Option to buy additional annual leave
Additional Benefits
- Friends and family holiday discounts
- Free parking
- Free eye tests and contributions towards glasses
- Employee wellbeing initiatives
- Regular social events
- A supportive and friendly team environment
Development Opportunities
We'll provide training and support to help you develop your transport operations knowledge and build your career with us as our business continues to grow.
Why Join Us?
As the UK's largest escorted coach tour operator, we're proud of our heritage and excited about our future. Our values of Community, Authentic, Rewarding and Experience sit at the heart of everything we do, and we're committed to creating a workplace where people can thrive.
If you're looking for a role where you can make a real difference and be part of a successful, growing business, we'd love to hear from you.
Apply today and help us create unforgettable travel experiences for our customers.
No agencies please
Transport Assistant in Rotherham employer: Leger Shearings Group
At 8Leger Shearings Group, we pride ourselves on being an exceptional employer, offering a competitive salary and a generous holiday allowance that increases with your tenure. Our vibrant work culture encourages team bonding through regular social events, while our commitment to employee growth is evident in the opportunities for professional development and additional leave options. Join us in a role that not only supports our ambitious growth plans but also allows you to enjoy unique benefits like free travel insurance and discounts for friends and family.