At a Glance
- Tasks: Deliver exceptional hospitality experiences at live events and concerts.
- Company: Join the vibrant team at Utilita Arena Sheffield, a key entertainment venue.
- Benefits: Competitive pay, flexible shifts, and fortnightly payments.
- Other info: Great opportunities for growth and a sociable work environment.
- Why this job: Kickstart your career in the exciting events industry with a friendly team.
- Qualifications: Passion for customer service and a willingness to learn.
The predicted salary is between 12 - 14 £ per hour.
If you are looking for a way into the events Industry, this is a great place to start.
You don't need to have loads of experience - the right fit it the most important thing.
But you should have an understanding of the industry, an interest in Events and an enthusiastic willingness to get stuck into anything asked of you.
The Venue A cornerstone of South Yorkshire's entertainment scene, Utilita Arena Sheffield has been welcoming audiences since 1991.
Purpose-built for world-class live events, the arena hosts an exciting mix of international music acts, major sporting fixtures, and large-scale corporate events.
With a capacity of over 13,000, it stands as one of the region's premier venues, combining a rich history with a vibrant programme that continues to attract visitors from across the UK.
The Role
As a Casual Hospitality Team Member, you will play a key role in delivering exceptional hospitality experiences to guests attending concerts, sporting events, comedy shows and other live entertainment at Sheffield Arena.
Working across restaurants, bars, hospitality suites, lounges and premium dining areas, you will provide outstanding customer service whilst maintaining the highest standards of food safety, cleanliness and professionalism.
You will be expected to represent the venue with enthusiasm, creating memorable experiences for every guest.
- The Responsibilities
- Deliver excellent customer service and provide a friendly, professional welcome to guests.
- Serve food and beverages safely and efficiently, ensuring compliance with licensing regulations.
- Process cash and card payments accurately using point-of-sale systems.
- Maintain strong knowledge of menus, drinks, promotions, and venue facilities.
- Assist with the setup, presentation, and smooth operation of hospitality areas before, during, and after events.
- Keep service areas clean, organised, and well-stocked throughout service.
- Follow all food safety, health & safety, hygiene, allergen, and licensing requirements.
- Report any safety, maintenance, or security issues promptly.
- Work collaboratively across teams and support other departments as required.
- Demonstrate flexibility, attend training sessions, and contribute to a positive team environment.
What we're looking for
- A passion for delivering exceptional customer service and guest experiences.
- Friendly, approachable, and professional with excellent communication skills.
- A strong team player who works well with colleagues in a fast-paced environment.
- Reliable, punctual, and able to remain calm under pressure.
- Flexible and willing to work evenings, weekends, and public holidays.
- Previous experience in hospitality, events, restaurant, or bar environments is desirable.
- Experience using EPOS/till systems is advantageous.
- Food Hygiene certification, bar experience, or cocktail knowledge would be beneficial.
- Positive, enthusiastic, and proactive with a strong work ethic.
- Well-presented with excellent attention to detail.
- Confident when interacting with guests and handling customer enquiries.
- Eager to learn, develop new skills, and contribute to a positive team culture.
What's in it for you? Competitive Rate of Pay - Earn a strong hourly rate for your work.
Flexible Working - Choose shifts that fit around your lifestyle and commitments, helping you maintain a great work-life balance.
Fortnightly Pay - Get paid every two weeks for the shifts you've worked.
Sociable Workforce - Join a diverse and friendly team from across the city.
Our casual workforce forms the heart of what we do - it's a great environment to meet people, make friends, and be part of exciting live events.
Opportunities to Grow - Gain valuable experience in the live events industry and access to opportunities across Legends Global. Recruitment Process Outlined
- 1st Stage - Video Interview
Any offer of employment will be subject to satisfactory pre employment checks.
These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check.
All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.
Inclusive Workplace
At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future.
There's never been a better time to join our team.
We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers.
Join us and make a significant impact from day one.
We are committed to active inclusion, diversity, and equal opportunities.
This commitment begins with our recruitment and selection process.
We welcome discussions about flexible working arrangements.
If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application.
We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.
If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered.
We will continue to review applications on a rolling basis and may close the advert before the closing date.
Hospitality Assistant - Sheffield employer: Legends Global
Legends Global is an exceptional employer that prioritises operational excellence and employee development within the vibrant hospitality sector of London. With a strong focus on fostering a high-performance culture, employees benefit from generous annual leave, life assurance, and a robust pension scheme, all while working in a dynamic environment that encourages growth and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant - Sheffield
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Legends Global and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Hospitality Assistant - Sheffield
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Legends Global that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Legends Global.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Legends Global get a sense of who you are beyond your experience!
How to prepare for a job interview at Legends Global
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Legends Global and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
