At a Glance
- Tasks: Support hospitality operations and create unforgettable guest experiences at Sheffield Arena.
- Company: Join Legends Global, a leader in sport and entertainment with a vibrant culture.
- Benefits: Enjoy discounted event tickets, 25 days annual leave, and health support.
- Other info: Flexible working arrangements and commitment to diversity and inclusion.
- Why this job: Be part of an exciting team delivering world-class events in a dynamic environment.
- Qualifications: Previous hospitality management experience and strong leadership skills required.
The predicted salary is between 31500 - 38500 £ per year.
About Legends Global
Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win, we create a culture where everyone has the opportunity to thrive.
The Venue
Utilita Arena Sheffield opened in 1991, is a vibrant multi-purpose venue that hosts world-class concerts, sporting events, and family entertainment. With a capacity of up to 13,600, it is one of the UK's premier indoor arenas, having welcomed legendary acts like Elton John, Arctic Monkeys, and Oasis. The "House of Steel" is also home to the Elite League Grand Slam championship-winning ice hockey team, the Sheffield Steelers. Known for its electric atmosphere and iconic performances, the arena offers an exciting, fast-paced environment where no two days are ever the same. Joining our team means being part of Sheffield's dynamic live events industry, helping create unforgettable experiences for thousands of visitors while working in two of the city's most iconic venues.
The Role
To support the Senior Hospitality Manager in the successful delivery of all hospitality operations across Sheffield Arena, including suites, lounges, restaurants, bars and event hospitality areas. The role is responsible for ensuring exceptional guest experiences, maintaining the highest standards of food and beverage service and supporting the commercial performance of the department.
Key Responsibilities:
- Support the day-to-day operation of all hospitality areas.
- Assist in managing hospitality suites, lounges, restaurants and bars.
- Build and maintain strong relationships with suite holders, corporate clients and hospitality guests.
- Assist in recruitment, training and development of hospitality teams.
- Oversee restaurant operations and premium dining experiences.
- Support the development of cocktail menus, wine offerings and premium beverage programs.
- Maintain strong food, wine, spirits and cocktail knowledge.
- Manage stock control, labour resources and rota planning.
- Ensure compliance with health & safety, food safety and licensing regulations.
- Support invoicing, reporting and financial controls.
We are looking for someone with:
- Previous management or supervisory experience within hospitality, restaurants, bars or events.
- Strong knowledge of restaurant operations and premium guest experiences.
- Experience in cocktail preparation, bar operations and premium beverage service.
- Strong leadership, communication and organizational skills.
- Ability to work effectively under pressure in a fast-paced environment.
Additional Requirements:
- Flexibility to work evenings, weekends and public holidays.
- Occasional UK travel may be required.
- Hands-on approach to event delivery and operational support.
What we can offer:
- Access to discounted tickets to unleash your superfan for all your favourites.
- 25 days annual leave.
- Life Assurance policy.
- A healthy contribution of 5% Pension.
- Support with unexpected costs through Healthshield.
- Employee Assistance Programme (EAP) to support mental health in the workplace.
- Eye care vouchers and a contribution towards glasses.
- Cycle to Work scheme.
- Employee Referral Scheme.
Recruitment Process Outlined:
- 1st Stage- Introductory Call with Talent Team.
- 2nd Stage- Interview at the venue with Hospitality Team.
Any offer of employment will be subject to satisfactory pre-employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and where relevant to the role, a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.
Inclusive Workplace
At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.
If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
Assistant Hospitality Manager - Sheffield employer: Legends Global
Legends Global is an exceptional employer that prioritises operational excellence and employee development within the vibrant hospitality sector of London. With a strong focus on fostering a high-performance culture, employees benefit from generous annual leave, life assurance, and a robust pension scheme, all while working in a dynamic environment that encourages growth and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Hospitality Manager - Sheffield
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Legends Global. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Legends Global
Don't be shy about reaching out to Legends Global directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Hospitality Manager - Sheffield
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Legends Global and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Legends Global
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
