At a Glance
- Tasks: Lead a dynamic team in delivering top-notch customer service at exciting live events.
- Company: Join Olympia Events, a leading venue for world-class exhibitions and entertainment.
- Benefits: Enjoy flexible shifts, competitive pay, and fortnightly payments.
- Other info: Great opportunities for growth and a fun environment to meet new people.
- Why this job: Be part of thrilling events while gaining valuable experience in the live events industry.
- Qualifications: Experience in retail or hospitality and strong leadership skills are essential.
The predicted salary is between 11.7 - 14.3 £ per hour.
We are looking for enthusiastic, reliable, and customer-focused individuals to join our casual event retail team as Cafe Supervisors. If you thrive in fast-paced environments, enjoy leading teams to deliver excellent customer service, and want flexible work around exciting live events, we’d love to hear from you.
Olympia Events is one of London’s leading live event venues, hosting world-class exhibitions, entertainment, conferences, and cultural experiences throughout the year. Our Cafe Supervisors support the day-to-day running of retail operations during exhibitions, conferences, concerts, and live events. The role involves:
- Supervising retail staff
- Maintaining high customer service standards
- Supporting sales targets
- Ensuring smooth operational delivery in a fast-paced events environment
Cafe Supervisors act as a key link between frontline staff and management, helping ensure visitors receive an excellent experience while operations run efficiently and safely. Responsibilities include:
- Supporting the Retail and Events Management team during live events and busy trading periods
- Leading team briefings before shifts and ensuring staff are fully prepared for event operations
- Supporting the training and development of new and junior team members
- Ensuring excellent customer service standards are consistently delivered
- Supporting smooth operations during high-footfall events and peak service periods
Requirements:
- Experience in retail, hospitality, or event supervision
- Strong leadership and team management skills
- Flexible approach to working evenings, weekends, and major event days
- Passion for delivering high-quality customer experiences in a busy events environment
Please note: this is a casual role, and hours will vary depending on event schedules.
Competitive Rate of Pay – Earn a strong hourly rate for your work.
Flexible Working – Choose shifts that fit around your lifestyle and commitments, helping you maintain a great work-life balance.
Fortnightly Pay – Get paid every two weeks for the shifts you’ve worked.
Our casual workforce forms the heart of what we do – it’s a great environment to meet people, make friends, and be part of exciting live events.
Opportunities to Grow – Gain valuable experience in the live events industry and access to opportunities across Legends Global.
These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.
At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. We are committed to active inclusion, diversity, and equal opportunities. We welcome discussions about flexible working arrangements.
If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered.
Supervisor - Immediate Start in London employer: Legends Global
Legends Global is an exceptional employer that prioritises operational excellence and employee development within the vibrant hospitality sector of London. With a strong focus on fostering a high-performance culture, employees benefit from generous annual leave, life assurance, and a robust pension scheme, all while working in a dynamic environment that encourages growth and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Immediate Start in London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Legends Global and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Supervisor - Immediate Start in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Legends Global that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Legends Global.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Legends Global get a sense of who you are beyond your experience!
How to prepare for a job interview at Legends Global
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Legends Global and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
