At a Glance
- Tasks: Deliver excellent customer service at exciting live events in a fast-paced environment.
- Company: Join Olympia Events, one of London's top venues for exhibitions and entertainment.
- Benefits: Enjoy flexible shifts, competitive pay, and fortnightly payments.
- Other info: Great opportunities for growth in the live events industry.
- Why this job: Be part of a vibrant team and create memorable experiences for visitors.
- Qualifications: Previous experience in retail or customer service is a plus.
The predicted salary is between 12 - 15 £ per hour.
We are looking for enthusiastic, reliable, and customer-focused individuals to join our casual event retail team. If you thrive in fast-paced environments, enjoy delivering excellent customer service, and want flexible work around exciting live events, we'd love to hear from you.
The Venue: Olympia Events is one of London's leading live event venues, hosting world-class exhibitions, entertainment, conferences, and cultural experiences throughout the year. We are passionate about delivering exceptional guest experiences and creating a welcoming, energetic environment for both visitors and staff.
As part of our casual retail team, you'll help create exceptional experiences for visitors attending exhibitions, conferences, concerts, and live entertainment events at one of London's most iconic venues.
The Role: We are looking for enthusiastic, reliable, and customer-focused individuals to join our event retail team. If you thrive in fast-paced environments, enjoy delivering excellent customer service, and want flexible work around exciting live events, we'd love to hear from you.
Responsibilities:
- Provide excellent customer service while maintaining a positive and energetic attitude
- Operate tills and payment systems accurately
- Replenish stock and maintain retail displays
- Ensure cleanliness and presentation standards are maintained
- Follow health & safety, food hygiene, and company procedures
- Assist in stock control and waste reduction initiatives
- Handle customer enquiries and resolve issues professionally
- Work collaboratively with colleagues and supervisors to ensure smooth event operations
What we're looking for:
- Previous retail, hospitality, catering, or customer service experience is desirable
- Confident communicating with customers in busy environments
- Ability to remain calm and efficient under pressure
- Strong teamwork and communication skills
- Reliable, punctual, and enthusiastic approach to work
- Flexible availability, including evenings and weekends
Please note: this is a casual role, and hours will vary depending on event schedules.
What's in it for you?
- Competitive Rate of Pay – Earn a strong hourly rate for your work.
- Flexible Working – Choose shifts that fit around your lifestyle and commitments, helping you maintain a great work–life balance.
- Fortnightly Pay – Get paid every two weeks for the shifts you've worked.
- Sociable Workforce – Join a diverse and friendly team from across the city. Our casual workforce forms the heart of what we do – it's a great environment to meet people, make friends, and be part of exciting live events.
- Opportunities to Grow – Gain valuable experience in the live events industry and access to opportunities across Legends Global.
Recruitment Process:
- 1st Stage – Invited to a face‐to‐face interview at Olympia.
Legal & Compliance: Any offer of employment will be subject to satisfactory pre‐employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and – where relevant to the role – a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.
Inclusive Workplace: We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one.
If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.
Retail Assistant - London employer: Legends Global
At Olympia Events, we pride ourselves on being an excellent employer by offering a vibrant and inclusive work culture that thrives on teamwork and customer service excellence. Our flexible working arrangements allow you to choose shifts that fit your lifestyle, while our commitment to employee growth provides valuable opportunities in the dynamic live events industry. Join our friendly team and be part of creating unforgettable experiences at one of London's most iconic venues.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant - London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Legends Global, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Assistant - London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Legends Global that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Legends Global will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Legends Global and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Legends Global
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Legends Global, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Legends Global!
