At a Glance
- Tasks: Deliver exceptional food and beverage service at exciting live events in London.
- Company: Join Legends Global at one of London's top event venues, Olympia.
- Benefits: Competitive pay, flexible shifts, and fortnightly payments for your hard work.
- Other info: Great opportunities for growth and a chance to meet diverse people in a vibrant environment.
- Why this job: Be part of a dynamic team creating memorable experiences for guests at premium events.
- Qualifications: Experience in hospitality, excellent customer service skills, and a positive attitude.
The predicted salary is between 31500 - 38500 £ per year.
The VenueOlympia is one of London's leading live event venues, welcoming millions of visitors every year to internationally recognised exhibitions, conferences, entertainment and cultural events. As part of Legends Global, you'll join a professional hospitality team delivering premium experiences across restaurants, hospitality suites, VIP lounges, bars and exclusive event spaces. Every event is different, providing exciting opportunities to work within one of London's most dynamic hospitality environments.
The Role
As a Premium Service Associate, you'll play an important role in delivering exceptional food and beverage service throughout our premium hospitality operations. Working within VIP lounges, hospitality suites, premium dining areas and private events, you'll ensure every guest receives professional, attentive and personalised service from arrival through to departure. You'll work closely with kitchen, bar and operational teams to maintain exceptional presentation standards while creating memorable dining experiences in a fast-paced events environment.
The Responsibilities
- Deliver outstanding food and beverage service within premium hospitality environments.
- Provide a warm, professional and personalised experience for guests throughout their visit.
- Maintain excellent knowledge of menus, beverages, allergens and service standards.
- Ensure hospitality areas are presented to the highest standards before, during and after service.
- Work collaboratively with kitchen, bar and operations teams to deliver seamless service.
- Respond to guest requests confidently and professionally.
- Follow all food safety, health & safety and company procedures.
- Represent Legends and Olympia with professionalism at every event.
What we're looking for
- Previous experience in premium hospitality, food and beverage service, luxury hotels, fine dining, VIP events or similar environments.
- Outstanding customer service and communication skills.
- Excellent attention to detail and personal presentation.
- A positive, proactive and professional approach.
- The ability to remain calm under pressure and work effectively as part of a team.
- Flexibility to work evenings, weekends and major live events.
- Previous experience within premium food and beverage service is highly desirable.
Please note this is a casual role and shifts will vary depending on our live events programme.
What's in it for you?
- Competitive Rate of Pay - Earn a strong hourly rate for your work.
- Flexible Working - Choose shifts that fit around your lifestyle and commitments, helping you maintain a great work-life balance.
- Fortnightly Pay - Get paid every two weeks for the shifts you've worked.
- Sociable Workforce - Join a diverse and friendly team from across the city. Our casual workforce forms the heart of what we do - it's a great environment to meet people, make friends, and be part of exciting live events.
- Opportunities to Grow - Gain valuable experience in the live events industry and access to opportunities across Legends Global.
Recruitment Process Outlined
Successful applicants will be invited to attend a face-to-face interview at Olympia. Any opportunities offered will be subject to satisfactory pre-employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and - where relevant to the role - a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.
Inclusive Workplace
At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.
If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
Premium Waiter - London employer: Legends Global
Legends Global is an exceptional employer that prioritises operational excellence and employee development within the vibrant hospitality sector of London. With a strong focus on fostering a high-performance culture, employees benefit from generous annual leave, life assurance, and a robust pension scheme, all while working in a dynamic environment that encourages growth and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Premium Waiter - London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Legends Global and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Premium Waiter - London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Legends Global that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Legends Global.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Legends Global get a sense of who you are beyond your experience!
How to prepare for a job interview at Legends Global
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Legends Global and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.