At a Glance
- Tasks: Lead business support operations and coordinate event delivery for Chelsea FC's Food & Beverage.
- Company: Join Legends Global, a leader in sport and entertainment solutions.
- Benefits: Enjoy discounted event tickets, 25 days annual leave, and health coverage.
- Other info: Embrace diversity and flexible working in a collaborative culture.
- Why this job: Make a real impact in a dynamic environment at an iconic sporting venue.
- Qualifications: Experience in business support or operations with strong organisational skills.
The predicted salary is between 26640 - 32560 £ per year.
Legends Global delivers world-class solutions in sport, entertainment, and live events, combining international expertise with a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise, and Attractions. We partner with leading clients to create memorable experiences worldwide. Committed to inclusion, diversity, and innovation, we foster a collaborative culture guided by our values — Align, Scale, Connect, Team, Win — where every team member can thrive and make an impact.
As Business Support Manager, you will be at the heart of Chelsea Football Club's Food & Beverage operation, providing the structure, coordination, and commercial support that enables exceptional guest experiences. Acting as a key partner to operational leaders, you will drive efficiency, streamline business processes, and ensure the seamless delivery of hospitality and events across one of the most iconic sporting venues in the world. This is an opportunity for a highly organised and proactive professional to make a tangible impact, influencing business performance, supporting strategic priorities, and helping teams operate at their very best in a dynamic, high-profile environment. Through strong organisation, collaboration, and commercial awareness, you will play a vital role in shaping the success of Chelsea FC's world-class hospitality offering.
Enjoy discounted tickets to your favourite events and unleash your inner superfan. Work hard, rest well: you’ll get 25 days of annual leave plus bank holidays. We care about life outside work—our Life Assurance policy helps protect your loved ones while you focus on success. Plan for the future with our 5% pension contribution, so your golden years are all about the bucket list. HealthShield helps cover unexpected medical costs such as dental, physio, and counselling expenses—for you and your children. We’ve partnered with AXA Health to offer an Employee Assistance Programme supporting mental wellbeing. See clearly and think big with our eye care vouchers and glasses contribution. Go green and get fit with our Cycle to Work scheme. And because great people know great people—refer a friend and get rewarded.
- Lead Business Support Operations – Oversee day-to-day business support and office operations, ensuring efficient processes, effective workflow management, and high administrative standards across the Food & Beverage function.
- Coordinate Operational Delivery – Support the planning and execution of matchdays, stadium events, and hospitality operations, ensuring operational readiness and seamless cross-functional collaboration.
- Drive Stakeholder Collaboration – Act as a central point of coordination between Food & Beverage, Hospitality, Finance, and wider Club teams, ensuring clear communication and alignment on key priorities.
- Support Commercial Performance – Produce reporting, analysis, and business documentation to support informed decision-making, business planning, contract performance, and operational excellence.
- Champion Continuous Improvement – Identify opportunities to enhance processes, systems, and ways of working, driving efficiencies and supporting the successful delivery of multiple priorities in a fast-paced environment.
Business Support & Operations Experience – Proven experience in a Business Support, Operations, Office Management, or similar role, with a track record of driving efficiency and supporting operational delivery.
Exceptional Organisation & Planning Skills – Highly organised with the ability to manage multiple priorities, coordinate complex activities, and deliver results in a fast-paced environment.
Commercial & Analytical Mindset – Commercially aware, with experience supporting business performance through reporting, analysis, and effective decision-making support.
Stakeholder Management & Communication – Confident building relationships and collaborating with a wide range of stakeholders, with excellent communication, planning, and problem-solving skills.
We value diversity, equal opportunity, and flexible working, and we’re committed to a fair and accessible recruitment process for all.
Business Support Manager / Executive in London employer: Legends Global
Legends Global is an exceptional employer that prioritises operational excellence and employee development within the vibrant hospitality sector of London. With a strong focus on fostering a high-performance culture, employees benefit from generous annual leave, life assurance, and a robust pension scheme, all while working in a dynamic environment that encourages growth and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Manager / Executive in London
✨Get Involved in Industry Events
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✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like Legends Global.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like Legends Global.
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We think you need these skills to ace Business Support Manager / Executive in London
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Legends Global.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Legends Global. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Legends Global
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Legends Global, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Legends Global, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Legends Global could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Legends Global as they’re likely seeking a candidate who can enhance their workplace culture.
