At a Glance
- Tasks: Coordinate operations and support the delivery of exceptional guest experiences at Chelsea FC.
- Company: Join Legends Global, a leader in sport and entertainment solutions.
- Benefits: Enjoy discounted event tickets, 25 days annual leave, and health benefits.
- Other info: Embrace diversity and flexible working in a collaborative culture.
- Why this job: Make a real impact in a dynamic environment at an iconic sporting venue.
- Qualifications: Experience in business support or operations with strong organisational skills.
The predicted salary is between 26640 - 32560 £ per year.
Legends Global delivers world-class solutions in sport, entertainment, and live events, combining international expertise with a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise, and Attractions. We partner with leading clients to create memorable experiences worldwide. Committed to inclusion, diversity, and innovation, we foster a collaborative culture guided by our values — Align, Scale, Connect, Team, Win — where every team member can thrive and make an impact.
As Business Support Manager, you will be at the heart of Chelsea Football Club's Food & Beverage operation, providing the structure, coordination, and commercial support that enables exceptional guest experiences. Acting as a key partner to operational leaders, you will drive efficiency, streamline business processes, and ensure the seamless delivery of hospitality and events across one of the most iconic sporting venues in the world. This is an opportunity for a highly organised and proactive professional to make a tangible impact, influencing business performance, supporting strategic priorities, and helping teams operate at their very best in a dynamic, high-profile environment. Through strong organisation, collaboration, and commercial awareness, you will play a vital role in shaping the success of Chelsea FC's world-class hospitality offering.
Enjoy discounted tickets to your favourite events and unleash your inner superfan. Work hard, rest well: you’ll get 25 days of annual leave plus bank holidays. We care about life outside work—our Life Assurance policy helps protect your loved ones while you focus on success. Plan for the future with our 5% pension contribution, so your golden years are all about the bucket list. HealthShield helps cover unexpected medical costs such as dental, physio, and counselling expenses—for you and your children. We’ve partnered with AXA Health to offer an Employee Assistance Programme supporting mental wellbeing. See clearly and think big with our eye care vouchers and glasses contribution. Go green and get fit with our Cycle to Work scheme. And because great people know great people—refer a friend and get rewarded.
- Lead Business Support Operations – Oversee day-to-day business support and office operations, ensuring efficient processes, effective workflow management, and high administrative standards across the Food & Beverage function.
- Coordinate Operational Delivery – Support the planning and execution of matchdays, stadium events, and hospitality operations, ensuring operational readiness and seamless cross-functional collaboration.
- Drive Stakeholder Collaboration – Act as a central point of coordination between Food & Beverage, Hospitality, Finance, and wider Club teams, ensuring clear communication and alignment on key priorities.
- Support Commercial Performance – Produce reporting, analysis, and business documentation to support informed decision-making, business planning, contract performance, and operational excellence.
- Champion Continuous Improvement – Identify opportunities to enhance processes, systems, and ways of working, driving efficiencies and supporting the successful delivery of multiple priorities in a fast-paced environment.
- Business Support & Operations Experience – Proven experience in a Business Support, Operations, Office Management, or similar role, with a track record of driving efficiency and supporting operational delivery.
- Exceptional Organisation & Planning Skills – Highly organised with the ability to manage multiple priorities, coordinate complex activities, and deliver results in a fast-paced environment.
- Commercial & Analytical Mindset – Commercially aware, with experience supporting business performance through reporting, analysis, and effective decision-making support.
- Stakeholder Management & Communication – Confident building relationships and collaborating with a wide range of stakeholders, with excellent communication, planning, and problem-solving skills.
We value diversity, equal opportunity, and flexible working, and we’re committed to a fair and accessible recruitment process for all.
Business Support and Planning Co-ordinator in London employer: Legends Global
Legends Global is an exceptional employer that prioritises operational excellence and employee development within the vibrant hospitality sector of London. With a strong focus on fostering a high-performance culture, employees benefit from generous annual leave, life assurance, and a robust pension scheme, all while working in a dynamic environment that encourages growth and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support and Planning Co-ordinator in London
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We think you need these skills to ace Business Support and Planning Co-ordinator in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Legends Global, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Legends Global
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Legends Global’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
