At a Glance
- Tasks: Help run amazing shows by managing ticketing and assisting customers.
- Company: Leeds first direct bank arena, a vibrant venue for events.
- Benefits: Competitive pay, flexible shifts, and paid every two weeks.
- Other info: Great opportunities to socialise and make friends while working.
- Why this job: Join a fun team, meet new people, and enjoy a lively work environment.
- Qualifications: Customer-focused, calm under pressure, and good communication skills.
The predicted salary is between 12 - 15 £ per hour.
Responsibilities
- Play a crucial role in assisting the smooth running and delivery of a Show at Leeds first direct bank arena.
- Assisting with the ticket office being fully prepared on an event day including the collation of agent lists, checking seating, setting up the accessible bays, testing entry scanners, setting up the Box Office computers, and helping to maintain a clean and tidy Box Office environment.
- Using our ticketing systems to assist customers with a range of ticketing issues to reach a resolution in a timely manner.
- Facilitate handing out Guest List tickets/passes correctly and in a timely manner.
- Any other tasks deemed appropriate by the Box Office manager.
- Additional opportunities outside of Show Shifts to assist with other adhoc Ticketing/Box Office duties.
Qualifications
- Customer focused.
- Ability to remain calm under pressure.
- Strong communication skills.
- Attention to detail.
- Problem Solving skills.
- Proficient in general computer operations.
Benefits
- Competitive Rate of Pay!
- Flexible working arrangements - you can choose your shift pattern to work around your other commitments, improving your work-life balance.
- Paid every 2 weeks for the shifts you have worked.
- Our casual employees make up the largest part of our workforce, from people across the city, it's a great place to make friends and socialise in a different environment.
Casual Box Office Assistant - Leeds employer: Legends Global
As a Casual Box Office Assistant at Leeds first direct bank arena, you will be part of a vibrant team that values flexibility and work-life balance, allowing you to choose your shift patterns around other commitments. With competitive pay and the opportunity to engage with a diverse community, this role not only offers meaningful work but also fosters friendships in a dynamic environment, making it an excellent employer for those seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Box Office Assistant - Leeds
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the events or ticketing industry. You never know who might help you land that Box Office Assistant gig!
✨Tip Number 2
Show up prepared! If you get an interview, make sure you know the ins and outs of the venue and its events. Being knowledgeable about the Leeds first direct bank arena will impress the hiring manager and show your enthusiasm.
✨Tip Number 3
Be ready to demonstrate your customer service skills! Think of examples where you've solved problems or handled difficult situations. This role is all about keeping customers happy, so showcasing your experience will give you an edge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Casual Box Office Assistant - Leeds
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to help customers in the past, especially in high-pressure situations.
Be Detail-Oriented:Attention to detail is key for this role. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on!
Communicate Clearly:Strong communication skills are a must! Use clear and concise language in your application. We want to get a sense of your personality and how you express yourself, so let your voice shine through.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status.
How to prepare for a job interview at Legends Global
✨Know the Venue Inside Out
Before your interview, take some time to research Leeds first direct bank arena. Familiarise yourself with its layout, the ticketing systems they use, and any recent events. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your Customer Service Skills
Since this role is all about assisting customers, be ready to share examples of how you've handled customer queries or issues in the past. Think of specific situations where you remained calm under pressure and resolved problems effectively.
✨Demonstrate Attention to Detail
The job requires a keen eye for detail, especially when it comes to checking seating and preparing the Box Office. During the interview, mention instances where your attention to detail made a difference, whether in previous jobs or personal projects.
✨Be Ready for Practical Scenarios
Expect to be asked about how you'd handle specific situations, like dealing with a ticketing issue or managing a busy event day. Practise your responses to these scenarios so you can demonstrate your problem-solving skills and ability to think on your feet.
