The Role The General Admissions Manager will look after multiple kiosks, leading retail operations during match days. The role involves managing teams of retail staff to maintain high customer service standards, support sales targets, and ensure smooth operational delivery in a fast-paced events environment. You will act as a key link between frontline staff and management, helping ensure guests receive an excellent experience while operations run efficiently and safely. This role is offered on a casual, event-day basis , with shifts available throughout the season. The Responsibilities Support the GA Management team during match days. Supervise and motivate retail staff onsite. Lead team leader briefings before shifts and ensure staff are fully prepared for event operations. Support the training and development of new and junior team members. Oversee the setup, operation, and close-down of retail kiosks. Ensure excellent customer service standards are consistently delivered Control and maintain stock levels, ensuring customer demands are met whilst keeping wastage to a minimum. Enforce cleanliness standards and compliance with health
General Admissions Manager - London employer: Legends Global
Legends Global is an exceptional employer that prioritises operational excellence and employee development within the vibrant hospitality sector of London. With a strong focus on fostering a high-performance culture, employees benefit from generous annual leave, life assurance, and a robust pension scheme, all while working in a dynamic environment that encourages growth and innovation.
