Legends Global is seeking an Employee and Customer Experience Team Lead for our new Etihad Park project in Queens. The role involves supporting engagement strategies, leading employee experience programs, and partnering to ensure a positive customer experience during game days, concerts, and large events.
You will oversee onboarding, recognition, and retention for full-time, part-time, and seasonal staff, analyze survey data for insights, and collaborate with operations, HR, and stadium
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Gameday Experience Lead – Staff & Guest Advocate employer: Legends Global
Legends Global is an exceptional employer that prioritises operational excellence and employee development within the vibrant hospitality sector of London. With a strong focus on fostering a high-performance culture, employees benefit from generous annual leave, life assurance, and a robust pension scheme, all while working in a dynamic environment that encourages growth and innovation.
