At a Glance
- Tasks: Serve food and drinks, create a welcoming atmosphere, and ensure customer satisfaction.
- Company: Join Legends Global, a leader in sport and entertainment with a focus on innovation.
- Benefits: Competitive pay, flexible shifts, and bi-weekly payments for your hard work.
- Other info: Great opportunity for socialising and making friends in a dynamic environment.
- Why this job: Be part of a brand-new venue and make lasting memories with guests.
- Qualifications: Passion for customer service and ability to work in a team.
The predicted salary is between 12 - 15 £ per hour.
About Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive.
About the Venue Valliant Live is a cutting-edge event complex with a capacity of up to 3,500 people. It is designed to host various events, including large corporate conferences, exhibitions, trade shows, major touring concerts, stand-up comedy, family performances, and sporting events. This is a fantastic opportunity to be part of a brand-new venue from the ground up.
What we can Offer:
- Competitive Rate of Pay!
- Flexible working arrangements- you can choose your shift pattern to work around your other commitments, improving your work-life balance.
- Paid every 2 weeks for the shifts you have worked.
- Our casual employees make up the largest part of our workforce, from people across the city, it's a great place to make friends and socialise in a different environment.
About The Role As a Food & Beverage Assistant, you will play a key role in creating a welcoming atmosphere for our guests, ensuring they have an enjoyable experience. Whether you're serving drinks, preparing food, or helping with customer inquiries, your friendly and positive attitude will make all the difference.
Key Responsibilities:
- Preparing and serving high-quality alcoholic and cocktails and non-alcoholic beverages.
- Prepare any food and snacks sold in the location you are working in.
- Using a cashless EPOS system to take orders and process payments securely, and process orders promptly.
- Ensuring challenge 25 is being implemented.
- Engaging with customers and advising them about current promotions.
- Maintaining a clean and organised area, including quickly responding to spills and other health and safety hazards.
- Deliver outstanding customer service to guests, ensuring a positive experience.
- Take and serve food and beverage orders accurately and efficiently, adhering to licensing laws.
- Prepare and serve a range of drinks and food items as required.
- Ensure food and beverage service areas are kept clean, tidy, and fully stocked during events.
- Assist with the setup and breakdown of food and beverage areas before and after events.
- Adhere to health, safety, and food hygiene regulations at all times.
- Respond to customer inquiries or issues promptly, escalating to a supervisor when necessary.
- Work as part of a team to create a welcoming and enjoyable atmosphere for guests.
About You:
- A passion for delivering excellent customer service.
- Friendly and approachable with strong interpersonal skills.
- Ability to work effectively in a team-oriented environment.
- Flexibility to work evenings, weekends, and holidays based on the event schedule.
At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our employees, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We provide a fair and transparent assessment process and will do our utmost to accommodate your needs.
Casual F&B Team Member - Derby employer: Legends Global
Legends Global is an exceptional employer that prioritises operational excellence and employee development within the vibrant hospitality sector of London. With a strong focus on fostering a high-performance culture, employees benefit from generous annual leave, life assurance, and a robust pension scheme, all while working in a dynamic environment that encourages growth and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Casual F&B Team Member - Derby
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Legends Global and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual F&B Team Member - Derby
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Legends Global that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Legends Global.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Legends Global get a sense of who you are beyond your experience!
How to prepare for a job interview at Legends Global
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Legends Global and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.