At a Glance
- Tasks: Lead and inspire teams in delivering exceptional hospitality experiences at major events.
- Company: Join Legends Global, a leader in sport and entertainment excellence.
- Benefits: Enjoy 25 days annual leave, health support, and a pension contribution.
- Other info: We embrace diversity and offer flexible working arrangements.
- Why this job: Make a real impact in a dynamic environment with endless growth opportunities.
- Qualifications: Experience in senior management within hospitality or event operations is essential.
Legends Global is redefining excellence in sport, entertainment and live events. With unrivaled expertise and international reach, we provide end‑to‑end solutions – from venue development and event programming to revenue strategy and hospitality. We take a 360‑degree, data‑driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences worldwide. Our organisation is committed to fostering an inclusive, forward‑thinking environment where diversity drives innovation and collaboration.
Legends Global is seeking an exceptional Deputy General Manager to support the leadership and operational excellence of its F&B operations. Working closely with the General Manager, the Deputy General Manager will lead day‑to‑day operations, drive commercial performance, develop high‑performing teams, and ensure the highest standards of service, quality, and compliance are consistently achieved. The postholder will also contribute to venue budgeting and business development plans, and act as a secondary liaison with key stakeholders.
Key Responsibilities- Support the General Manager in leading operations, driving revenue growth, cost control, and business performance.
- Provide leadership across all hospitality and event operations, ensuring exceptional guest experiences and service standards.
- Act as senior operational lead when required, deputising for the General Manager and representing the business with key stakeholders.
- Lead, develop, and inspire managers and teams through effective recruitment, coaching, performance management, and succession planning.
- Champion a high‑performance culture focused on hospitality excellence, employee engagement, and continuous improvement.
- Ensure compliance, operational efficiency, and the highest standards of safety, presentation, cleanliness, and service delivery.
- Significant senior management experience within food and beverage, hospitality, leisure, hotels, stadiums, arenas, conference and events, or premium guest experience environments.
- Demonstrable experience delivering exceptional guest experiences while managing high‑volume operations.
- Experience leading operational delivery across complex events and customer‑facing environments.
- Experience working collaboratively across multiple departments and stakeholder groups.
- A strong decision maker, with a solid understanding of sports, entertainment, stadium, or venue‑based environment.
- Able to work to strict deadlines with the ability to prioritise a range of tasks.
- Strong coaching and mentoring capabilities, with a commitment to developing talent.
- Experience leading change, transformation, or continuous improvement programmes.
- 25 days annual leave.
- Life Assurance policy, 5% Pension contribution.
- Healthshield support for dental, counselling, physio costs.
- Employee Assistance Programme (EAP) for mental health support.
- Eye care vouchers and glasses contribution.
- Cycle to Work scheme.
- Employee Referral Scheme.
We are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. We are a diverse and inclusive organisation, and we welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.
Any offer of employment will be subject to satisfactory pre‑employment checks, including verification of identity, proof of address, right to work, employment history, qualifications, and, where relevant, a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.
Deputy General Manager at Legends Global employer: Legends Global
Legends Global is an exceptional employer located in the vibrant city of London, offering a dynamic work environment that champions inclusivity and innovation. With a strong focus on employee growth, the company provides extensive benefits such as 25 days of annual leave, health support, and a commitment to professional development, making it an ideal place for those seeking a rewarding career in the fast-paced world of sports and entertainment. Join us to be part of a high-performance culture that values collaboration and excellence in delivering unforgettable experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager at Legends Global
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Legends Global. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Legends Global
Don't be shy about reaching out to Legends Global directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy General Manager at Legends Global
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Legends Global and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Legends Global
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
