At a Glance
- Tasks: Deliver excellent customer service at exciting live events and exhibitions.
- Company: Join Olympia Events, a leading venue for world-class entertainment in London.
- Benefits: Competitive pay, flexible shifts, and fortnightly payments to fit your lifestyle.
- Other info: Opportunities for growth in the dynamic live events industry.
- Why this job: Be part of a vibrant team and create memorable experiences for visitors.
- Qualifications: Previous experience in retail or customer service is a plus.
The predicted salary is between 12 - 15 £ per hour.
Job Overview
We are looking for enthusiastic, reliable, and customer‑focused individuals to join our casual event retail team at Olympia Events, one of London’s leading live event venues.
If you thrive in fast‑paced environments, enjoy delivering excellent customer service, and want flexible work around exciting live events, we would love to hear from you.
The Venue
Olympia Events hosts world‑class exhibitions, entertainment, conferences, and cultural experiences throughout the year.
We are passionate about delivering exceptional guest experiences and creating a welcoming, energetic environment for both visitors and staff.
The Role
You will help create exceptional experiences for visitors attending exhibitions, conferences, concerts, and live entertainment events at this iconic venue.
Responsibilities
- Provide excellent customer service while maintaining a positive and energetic attitude.
- Operate tills and payment systems accurately.
- Replenish stock and maintain retail displays.
- Ensure cleanliness and presentation standards are maintained.
- Follow health & safety, food hygiene, and company procedures.
- Assist in stock control and waste reduction initiatives.
- Handle customer enquiries and resolve issues professionally.
- Work collaboratively with colleagues and supervisors to ensure smooth event operations.
- What We’re Looking For
- Previous retail, hospitality, catering, or customer service experience is desirable.
- Confident communicating with customers in busy environments.
- Ability to remain calm and efficient under pressure.
- Strong teamwork and communication skills.
- Reliable, punctual, and enthusiastic approach to work.
- Flexible availability, including evenings and weekends.
Benefits
- Competitive rate of pay – earn a strong hourly rate for your work.
- Flexible working – choose shifts that fit around your lifestyle and commitments.
- Fortnightly pay – be paid every two weeks for the shifts you’ve worked.
- Sociable workforce – join a diverse and friendly team from across the city.
- Opportunities to grow – gain valuable experience in the live events industry and access opportunities across Legends Global.
- Equal Opportunity Employer
We are committed to active inclusion, diversity, and equal opportunities.
We welcome discussions about flexible working arrangements.
If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application.
We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.
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Cafe Assistant (Casual) in London employer: Legends Global (Europe)
Legends Global (Europe) is an exceptional employer located in the vibrant city of Manchester, offering a dynamic work culture that prioritises inclusivity and diversity. Employees benefit from comprehensive perks and opportunities for professional growth, all while being part of a team dedicated to delivering outstanding event experiences and fostering strong client relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Assistant (Casual) in London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Legends Global (Europe) and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Cafe Assistant (Casual) in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Legends Global (Europe) that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Legends Global (Europe).
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Legends Global (Europe) get a sense of who you are beyond your experience!
How to prepare for a job interview at Legends Global (Europe)
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Legends Global (Europe) and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
