At a Glance
- Tasks: Assist in delivering unforgettable live events at Leeds' premier arena.
- Company: Legends Global, a leader in sport and entertainment experiences.
- Benefits: Flexible shifts, competitive pay, and paid every two weeks.
- Other info: Great opportunity to meet new people and enjoy a dynamic work environment.
- Why this job: Join a vibrant team and make lasting memories while working in live entertainment.
- Qualifications: Customer-focused, calm under pressure, and strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
About Legends Global
Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions – from venue development and event programming to revenue strategy and hospitality. We take a 360‑degree, data‑driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward‑thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win, we create a culture where everyone has the opportunity to thrive.
The Venue
Bold, innovative and fan‑focused, the first direct bank arena has been redefining the live experience since opening in 2013. Hosting world‑class music, sport and major events, this 13,781‑capacity “super theatre” brings audiences closer to the action, delivering exceptional sound and atmosphere from every seat. Once crowned Best New Venue in the World, it is the heartbeat of live entertainment in Leeds.
The Role
- Play a crucial role in assisting the smooth running and delivery of a Show at Leeds first direct bank arena.
- Assist with the ticket office being fully prepared on an event day including the collation of agent lists, checking seating, setting up the accessible bays, testing entry scanners, setting up the Box Office computers, and helping to maintain a clean and tidy Box Office environment.
- Use our ticketing systems to assist customers with a range of ticketing issues to reach a resolution in a timely manner.
- Facilitate handing out Guest List tickets/passes correctly and in a timely manner.
- Perform any other tasks deemed appropriate by the Box Office manager.
- There may also be additional opportunities outside of Show Shifts to assist with other ad‑hoc Ticketing/Box Office duties.
Required Skills
- Customer focused.
- Ability to remain calm under pressure.
- Strong communication skills.
- Attention to detail.
- Problem‑solving skills.
- Proficient in general computer operations.
What We Can Offer
- Competitive Rate of Pay.
- Flexible working arrangements – you can choose your shift pattern to work around your other commitments, improving your work‑life balance.
- Paid every 2 weeks for the shifts you have worked.
- Our casual employees make up the largest part of our workforce, from people across the city – it’s a great place to make friends and socialise in a different environment.
Equal Opportunity Employment
We are committed to active inclusion, diversity and equal opportunities. This commitment begins with our recruitment and selection process. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We will provide a fair and transparent assessment process and will do our utmost to accommodate your needs.
Casual Box Office Assistant in Leeds employer: Legends Global (Europe)
Legends Global is an exceptional employer, offering a vibrant and inclusive work culture at the iconic first direct bank arena in Leeds. With flexible working arrangements and competitive pay, employees enjoy a supportive environment that fosters personal growth and collaboration, making it an ideal place for those seeking meaningful employment in the dynamic world of live events.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Box Office Assistant in Leeds
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the entertainment or events industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly for roles that catch your eye. The more you put yourself out there, the better your chances!
✨Tip Number 3
Prepare for interviews by researching Legends Global and the first direct bank arena. Know their values and how you can contribute to their mission. Show them you’re not just another candidate, but someone who truly gets what they’re about.
✨Tip Number 4
Stay calm and collected during the application process. If you face any challenges, remember that problem-solving is key. Approach each situation with a positive attitude, and don’t hesitate to ask for help if you need it!
We think you need these skills to ace Casual Box Office Assistant in Leeds
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for live events and customer service shine through. We want to see that you’re excited about the role and ready to contribute to the amazing experiences we create at the arena.
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. Focus on your customer service background, attention to detail, and any previous roles where you’ve thrived under pressure. We love seeing how your unique experiences can add value to our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Box Office Assistant role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our values.
How to prepare for a job interview at Legends Global (Europe)
✨Know the Venue Inside Out
Before your interview, make sure you research the first direct bank arena and its events. Familiarise yourself with its history, capacity, and the types of shows it hosts. This will show your genuine interest in the role and help you connect your answers to the venue's unique atmosphere.
✨Show Off Your Customer Service Skills
As a Box Office Assistant, you'll be dealing with customers regularly. Prepare examples from your past experiences where you've successfully resolved customer issues or provided excellent service. Highlight your ability to stay calm under pressure, as this is crucial in a busy environment.
✨Demonstrate Attention to Detail
In this role, attention to detail is key, especially when handling ticketing systems and guest lists. Be ready to discuss how you've managed tasks that required precision in the past. You might even want to bring up any relevant experience with computer operations to showcase your tech-savviness.
✨Embrace the Team Spirit
Legends Global values teamwork, so be prepared to talk about how you work well with others. Share stories that illustrate your collaborative spirit and how you contribute to a positive team environment. This will align with their commitment to fostering an inclusive culture.
