At a Glance
- Tasks: Assist in delivering unforgettable live events at Leeds' premier arena.
- Company: Legends Global, a leader in sport and entertainment experiences.
- Benefits: Flexible shifts, competitive pay, and paid every two weeks.
- Other info: Great opportunity to meet new people and enjoy a dynamic work environment.
- Why this job: Join a vibrant team and make lasting memories while working at exciting events.
- Qualifications: Customer-focused with strong communication and problem-solving skills.
The predicted salary is between 12 - 15 £ per hour.
About Legends Global
Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions – from venue development and event programming to revenue strategy and hospitality. We take a 360‑degree, data‑driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward‑thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win, we create a culture where everyone has the opportunity to thrive.
The Venue
Bold, innovative and fan‑focused, the first direct bank arena has been redefining the live experience since opening in 2013. Hosting world‑class music, sport and major events, this 13,781‑capacity “super theatre” brings audiences closer to the action, delivering exceptional sound and atmosphere from every seat. Once crowned Best New Venue in the World, it is the heartbeat of live entertainment in Leeds.
The Role
- Play a crucial role in assisting the smooth running and delivery of a Show at Leeds first direct bank arena.
- Assist with the ticket office being fully prepared on an event day including the collation of agent lists, checking seating, setting up the accessible bays, testing entry scanners, setting up the Box Office computers, and helping to maintain a clean and tidy Box Office environment.
- Use our ticketing systems to assist customers with a range of ticketing issues to reach a resolution in a timely manner.
- Facilitate handing out Guest List tickets/passes correctly and in a timely manner.
- Perform any other tasks deemed appropriate by the Box Office manager.
There may also be additional opportunities outside of Show Shifts to assist with other ad‑hoc Ticketing/Box Office duties.
Required Skills
- Customer focused
- Ability to remain calm under pressure
- Strong communication skills
- Attention to detail
- Problem‑solving skills
- Proficient in general computer operations
What We Can Offer
- Competitive Rate of Pay
- Flexible working arrangements – you can choose your shift pattern to work around your other commitments, improving your work‑life balance.
- Paid every 2 weeks for the shifts you have worked.
- Our casual employees make up the largest part of our workforce, from people across the city – it’s a great place to make friends and socialise in a different environment.
Equal Opportunity Employment
We are committed to active inclusion, diversity and equal opportunities. This commitment begins with our recruitment and selection process. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We will provide a fair and transparent assessment process and will do our utmost to accommodate your needs.
Box Office Assistant - Flexible Shifts, Live Events in Leeds employer: Legends Global (Europe)
Legends Global is an exceptional employer, offering a vibrant work culture at the iconic first direct bank arena in Leeds, where you can be part of world-class live events. With flexible shift patterns and a commitment to diversity and inclusion, employees enjoy a supportive environment that fosters personal growth and teamwork. Join us to not only enhance your career but also to create unforgettable experiences for audiences while making lasting connections with colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Box Office Assistant - Flexible Shifts, Live Events in Leeds
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the events industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly for roles that catch your eye. The more you put yourself out there, the better your chances!
✨Tip Number 3
Prepare for interviews by researching Legends Global and the first direct bank arena. Knowing their values and recent events will help you stand out and show you’re genuinely interested in the role.
✨Tip Number 4
Show off your customer service skills! In the live events world, being friendly and approachable is key. Think of examples from past experiences where you’ve gone above and beyond for customers.
We think you need these skills to ace Box Office Assistant - Flexible Shifts, Live Events in Leeds
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for live events and customer service shine through. We want to see that you’re excited about the role and ready to contribute to the amazing experiences we create at the first direct bank arena.
Tailor Your CV:Make sure your CV is tailored to the Box Office Assistant role. Highlight any relevant experience you have in customer service or event management. We love seeing how your skills align with what we do, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Legends Global.
How to prepare for a job interview at Legends Global (Europe)
✨Know the Venue Inside Out
Before your interview, make sure you research the first direct bank arena and its events. Familiarise yourself with its history, capacity, and the types of shows it hosts. This knowledge will show your genuine interest in the role and help you connect your answers to the venue's unique atmosphere.
✨Show Off Your Customer Service Skills
As a Box Office Assistant, you'll be dealing with customers regularly. Prepare examples from your past experiences where you've successfully resolved customer issues or provided excellent service. Highlight your ability to stay calm under pressure, as this is crucial in a live event environment.
✨Demonstrate Attention to Detail
In this role, attention to detail is key, especially when handling ticketing systems and guest lists. Be ready to discuss how you've managed tasks that required precision in the past. You might even want to mention any relevant experience with computer operations to showcase your tech-savviness.
✨Embrace Flexibility and Team Spirit
Since the job offers flexible shifts, express your willingness to adapt to different schedules and work collaboratively with the team. Share instances where you've worked well in a team setting or taken on various roles to ensure the success of an event. This will align with the company's values of teamwork and collaboration.
