Head Chef - ICC

Olympia Events is more than an exhibition venue, conference centre and live-event space – it’s an inspiration. With grand Victorian architecture, the seven connected spaces foster engagement and enjoyment. Olympia Events is recognised for exceptional customer service and support, and our awards reflect client satisfaction. We are committed to investing in people, strengthening communities, and protecting the environment. Olympia Events is undergoing change; in 2017 the venue was bought by a consortium led by Yoo Capital and Deutsche Finance International. Work is underway to transform the wider estate into a cultural hub, with Olympia Events as the central part. The estate will include a new theatre, music venue, two hotels, 30+ eateries, world-class office space and two acres of public realm.

Job Purpose: The Head Chef is responsible for leading all culinary operations within the International Convention Centre, delivering world-class food experiences across conferences, exhibitions, banquets, VIP events, and live cooking stations. The role ensures exceptional quality, innovation, food safety compliance, cost control, and seamless coordination with event and operations teams.

Key Responsibilities:

• Oversee all kitchen operations for conventions, exhibitions, banquets, and special events
• Plan and execute high-volume, multi-outlet food production with premium quality standards
• Design diverse, innovative menus suited to international clientele and event themes
• Ensure timely service during live events, gala dinners, and VIP functions
• Create seasonal, international, and customised menus
• Incorporate modern culinary trends, sustainability, and local sourcing
• Maintain exceptional food presentation and plating standards
• Manage tasting sessions for clients, organisers, and stakeholders
• Lead, train, and inspire a large kitchen team
• Prepare duty rosters aligned with event schedules
• Ensure effective communication between kitchen, service, and event teams
• Foster a culture of excellence, discipline, and continuous improvement
• Ensure full compliance with health and safety requirements
• Implement sustainability and waste-reduction initiatives
• Manage food costs, labour budgets, and inventory control
• Monitor wastage, portion control, and yield management
• Prepare culinary reports and forecasts for management
• Attend client meetings and provide culinary expertise for proposals
• Handle feedback and complaints professionally
• Represent the ICC’s culinary brand at high-profile events and media engagements

Person Specification: Skills, Experience And Behaviours

• Experience in the management of statutory requirements.
• Experience of organising hospitality, functions and events.
• Thorough understanding of food hygiene and health and safety regulations; at minimum, hold a basic food hygiene certificate.
• Experience of leading and developing a team.
• Experience of providing excellent customer care.
• Experience of budget/cost management.
• Experience of working with colleagues at all levels throughout a company.
• IT experience.

Olympia Events is fully committed to ensuring the safety and wellbeing of all children, young people and adults at risk (vulnerable groups) that attend our premises. As a consequence, Olympia Events may require any successful applicant to complete a DBS Check prior to working in our business. Olympia Events is committed to Equality, Diversity and Inclusion and expects all its people to have a positive commitment to EDI by treating others fairly and not committing any form of discrimination, victimisation or harassment, and to promote positive working relationships amongst employees and stakeholders. This Job Description is not intended to be exhaustive; duties and responsibilities may vary according to the changing needs of the business.