F&B Technology Assistant

About Legends Global

Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions – from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win, we create a culture where everyone has the opportunity to thrive.

The Role

To be responsible for the daily operation and logistics of all F&B business systems to ensure reliability, availability and the performance meets the business needs and requirements to deliver F&B revenue and growth across both Legends Global European region.

What We Can Offer

• Access to discounted tickets for events.
• 25 days annual leave.
• Life Assurance policy.
• 5% Pension contribution.
• Support with unexpected health costs through Healthshield.
• Employee Assistance Programme (EAP) for mental health support.
• Eye care vouchers and contribution towards glasses.
• Cycle to Work scheme.
• Employee Referral Scheme rewards.

Key Responsibilities

• Responsible for the UK asset management and technology logistics.
• Lead onsite technical support, setup and coordination of the Technical Operations Team.
• Implement best practices striving for operational excellence within the Technical Operations Team.
• Create a framework for troubleshooting within the F&B Technology remit.
• Coordination of the Legends Global EPOS system to ensure business continuity.
• Assist with backend database configuration as required.
• Support the Commercial Procurement Director EU in innovation and mobilization projects.
• Collaboration with F&B technology partners to implement the technology roadmap.
• Delivery and coordination of internal technology stack roadmap with OKRs methodology.
• Continuation and development of cashless venues.
• Post event operational analysis and reporting on KPI metrics.
• Coordination of a blueprint program for training purposes.
• Adapt commercial awareness to support operational decision-making processes.
• Collaboration with the CGC inventory team and cash management team.

We Are Looking For Someone With

• Good IT technical operational or engineering background.
• Experience in EPOS, PSP, E-Commerce, SAS modelling and IT infrastructure.
• Understanding of the train and trainer model for operational end users.
• Experience in coordination of event day team members within the hospitality industry.
• Self-starter with excellent coordination skills.
• Excellent communication and stakeholder engagement skills.

Any offer of employment will be subject to satisfactory pre-employment checks, including verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check.

Inclusive Workplace

At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities.

GENERAL INFORMATION

The requirements of the business necessitate a flexible approach, including some business-related travel to work at our venues and operational sites.