At a Glance
- Tasks: Manage exciting events and ensure top-notch service in a vibrant environment.
- Company: Join Legends Global, a leader in sport and entertainment with a focus on innovation.
- Benefits: Enjoy 25 days annual leave, health benefits, and a supportive work culture.
- Other info: Be part of a diverse team committed to growth and inclusivity.
- Why this job: Make a real impact in the fast-paced world of events and hospitality.
- Qualifications: Experience in event management and a passion for delivering exceptional service.
The predicted salary is between 29700 - 36300 £ per year.
About Legends Global
Legends Global is redefining excellence in sport, entertainment and live events.
With unrivalled expertise and international reach, we provide end-to-end solutions – from venue development and event programming to revenue strategy and hospitality.
We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide.
Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration.
Guided by our values of Align, Scale, Connect, Team and Win... we create a culture where everyone has the opportunity to thrive.
The Venue
York Racecourse ranges from the operation of fast-paced, high-volume kiosks, bars and food outlets in the public areas to elegant and intimate fine dining experiences within the many hospitality boxes and restaurants.
We have provided catering services at the racecourse for over 40 years and has a dedicated team of 20 full time York Racecourse Hospitality colleagues including chefs, event managers and sales executives.
In addition, up to 900 catering colleagues’ members are deployed across the course on a race day.
About The Role
To support the Senior F&B Managers to manage their team and ensure that the delivery of the Conferencing & Events and Bars & Retail business is provided to a high standard.
- What We Can Offer
- 25 days annual leave
- Life Assurance policy.
- 5% Pension
- Healthshield
- Employee Assistance Programme (EAP)
- eye care vouchers
- Cycle to Work scheme
- Employee Referral Scheme
Key Responsibilities
- Oversee and manage retail, conference and banqueting events as allocated ensuring client requirements are met as per function sheet.
- To aid career development you would assist at one of the smaller regional racecourses within the group.
- To liaise with all departments to assist with the smooth running of events, ensuring at all times that the high standards expected at the venue are maintained and adhere to the SOP's
- Support the race day set up and area management.
- Ensure that all FOH & BOH areas are clean and tidy for C&E events.
- Work within the parameter of the P&L and achieve the targets set by the Head of F&B
- Assist with Epos & Stock taking management.
- Ensure all event invoicing and billing is carried out accurately and promptly
- Assist the staffing team to deliver recruitment & onboarding for C&E service staff.
- Ensure adherence to company policy on cash handling and all associated procedures.
- To ensure compliance with all food hygiene legislation and that staff at all times comply with Health & Safety regulations; to pursue any training requirements needed for specialist areas.
- Understand market trends to develop and enhance our offer and delivery.
- Work with the Senior F&B Team to develop the Retail and F&B offers.
- We Are Looking For Someone With
- Oversee and manage retail, conference and banqueting events as allocated ensuring client requirements are met as per function sheet.
- To aid career development you would assist at one of the smaller regional racecourses within the group.
- To liaise with all departments to assist with the smooth running of events, ensuring at all times that the high standards expected at the venue are maintained and adhere to the SOP's
- Support the race day set up and area management.
- Ensure that all FOH & BOH areas are clean and tidy for C&E events.
- Work within the parameter of the P&L and achieve the targets set by the Head of F&B
- Assist with Epos & Stock taking management.
- Ensure all event invoicing and billing is carried out accurately and promptly
- Assist the staffing team to deliver recruitment & onboarding for C&E service staff.
- Ensure adherence to company policy on cash handling and all associated procedures.
- To ensure compliance with all food hygiene legislation and that staff at all times comply with Health & Safety regulations; to pursue any training requirements needed for specialist areas.
- Understand market trends to develop and enhance our offer and delivery.
- Work with the Senior F&B Team to develop the Retail and F&B offers.
- Recruitment Process Outlined
- 1st Stage- Intro with Talent Team
- 2nd Stage - Meeting with Venue Team
Any offer of employment will be subject to satisfactory pre-employment checks.
These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check.
All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.
Inclusive Workplace
We are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future.
There's never been a better time to join our team.
We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers.
Join us and make a significant impact from day one.
We are committed to active inclusion, diversity, and equal opportunities.
This commitment begins with our recruitment and selection process.
We welcome discussions about flexible working arrangements.
If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application.
We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.
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F&B Manager (Retail) employer: Legends Global (Europe)
Legends Global (Europe) is an exceptional employer located in the vibrant city of Manchester, offering a dynamic work culture that prioritises inclusivity and diversity. Employees benefit from comprehensive perks and opportunities for professional growth, all while being part of a team dedicated to delivering outstanding event experiences and fostering strong client relationships.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Manager (Retail)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Legends Global (Europe). It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Legends Global (Europe)
Don't be shy about reaching out to Legends Global (Europe) directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Manager (Retail)
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Legends Global (Europe) and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Legends Global (Europe)
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
