Back of House Manager in Coventry

The Back of House Manager is responsible for leading all back-of-house food and beverage operations, ensuring the efficient, safe and compliant delivery of services across the venue. The role oversees kitchen support and pot wash teams, stock and inventory management, labour scheduling, equipment maintenance and operational standards. Working closely with Front of House, Kitchen and Senior Management teams, the role plays a critical part in delivering exceptional guest experiences through operational excellence, cost control and compliance.

The Responsibilities

• Lead and oversee all back-of-house operations, ensuring efficient, organised and well-maintained storage, preparation, cleaning and support areas that enable successful event delivery.
• Manage and develop Back of House and Pot Wash teams, including rota planning, staffing levels, performance management and fostering a positive, high-performing team culture.
• Control stock, inventory and operational resources, including ordering and managing culinary disposables, chemicals, crockery and cutlery, ensuring availability and effective cost management.
• Maintain equipment and facilities, coordinating maintenance and repairs, ensuring assets are cleaned, safely operated and fit for purpose at all times.
• Ensure compliance with food safety, health & safety and environmental standards, maintaining accurate records, conducting inspections and embedding best practice across all operations.
• Collaborate with Front of House, Culinary and Senior Management teams, implementing operational improvements, controlling labour and operating costs, and supporting the delivery of exceptional guest experiences.

What We're Looking For

Experience & Knowledge

• Proven experience in a supervisory or management role within hospitality, catering, food service or a related operational environment.
• Strong knowledge of health & safety, food safety and operational compliance requirements.
• Experience managing teams, driving performance and supporting operational excellence.
• Strong inventory, stock control and resource management experience.

Skills & Capabilities

• Excellent organisational, planning and problem-solving skills.
• Ability to manage multiple priorities and perform effectively in a fast-paced, high-volume environment.
• Strong leadership and team management skills, with the ability to motivate and develop colleagues.
• Proficiency in Microsoft Office and operational management systems.

Desirable

• Food Safety Level 3 qualification.
• Experience using stock management, scheduling or workforce planning software.
• Experience working within multi-site, large-scale or high-volume hospitality and event operations.

What can we offer?

• 25 Days Annual Leave – Work hard, rest well.
• Life Assurance – Peace of mind knowing your loved ones are protected.
• 5% Pension Contribution – Helping you prepare for a bright future.
• Healthshield Cover – Support with dental, physio, counselling and more for you and your children.
• Employee Assistance Programme – AXA Health support whenever you need it.
• Eye Care Support – Vouchers and contributions towards glasses.
• Cycle to Work Scheme – A greener, healthier commute.
• Employee Referral Scheme – Recommend great people and get rewarded.

Recruitment Process Outlined

• 1st Stage - Introductory Call with Talent Team
• 2nd Stage - Interview with Hiring Manager

Any offer of employment will be subject to satisfactory pre‑employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.

Inclusive Workplace

At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.