At a Glance
- Tasks: Serve drinks, prepare food, and create a welcoming atmosphere for guests.
- Company: Join Legends & ASM Global, leaders in sports and entertainment.
- Benefits: Competitive pay, flexible shifts, and paid training every two weeks.
- Other info: Casual, event-based role with opportunities for growth in an inclusive team.
- Why this job: Be part of exciting events and enhance guest experiences in a vibrant venue.
- Qualifications: Experience in busy environments and excellent communication skills.
About LEGENDS & ASM Global
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centres and theatres.
Our organisation is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
The Venue
first direct arena has been voted Best New Venue in the World 2014 at the Stadium Business Awards. It has hosted artists since opening in September 2013, including Elton John, Bruce Springsteen, Michael Bublé, Gary Barlow, Prince, Miley Cyrus, Le Tour De France Grand Depart, John Bishop, Queen + Adam Lambert, Fleetwood Mac, and many others.
The Arena’s unique \"super theatre\" style configuration is designed to enhance the arena experience, with all seats facing the stage and high-quality acoustics providing the best sound experience in the UK. Spectators and performers alike will enjoy a more intimate atmosphere with reduced viewing distances inside the 13,781-capacity venue.
The Role
first direct arena, Leeds is the largest indoor entertainment venue in Yorkshire. The venue hosts approximately 100 events per year covering everything from exhibitions to national touring shows including stand-up comedy, live music and a wide variety of entertainment events.
Working at first direct arena, Leeds is an exciting and fun opportunity for all, with the added bonus of flexible shifts to fit around the other important things in life. We are looking for experienced, enthusiastic individuals to join our food and beverage team working on a casual event driven basis.
Customer service is at the heart of everything we do and we are looking for team players that can make a positive contribution to the overall customer experience. We welcome applicants who take pride in their work, have a positive friendly attitude and possess excellent communication skills. We are looking for staff with experience of working busy events in a high-pressured environment.
What’s in it for you?
- Competitive Rate of Pay!
- Flexible working arrangements- you can choose your shift pattern to work around your other commitments improving your work-life balance.
- Paid every 2 weeks for the shifts you have worked.
- First class training from our F&B Academy
About the Role
We have exciting opportunities for Casual Food & Beverage Assistants to play a key role in creating a welcoming atmosphere for our guests, ensuring they have an enjoyable experience.
Whether you’re serving drinks, preparing food, or helping with customer inquiries, your friendly and positive attitude will make all the difference.
F&B Assistant Responsibilities
- Prepare alcoholic or non-alcoholic beverages
- Interact with customers, take orders and serve snacks and drinks
- Assess customers’ needs and meet them
- Check customers’ identification and confirm it meets legal drinking age
- Restock and replenish inventory and supplies
- Stay guest focused and nurture an excellent guest experience
- Comply with all food and beverage regulations
Recruitment Process Outlined
Successful applicants will be invited to join our casual team, giving them the opportunity to sign up for event-based shifts. This is a casual, event-based vacancy and will include evening and weekend work.
Inclusive Workplace
We are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our employees, customers, and suppliers. Join us and make a significant impact from day one.
F&B Assistant in Leeds employer: Legends/ASM Global Europe
At LEGENDS & ASM Global, we pride ourselves on being an exceptional employer, offering a vibrant work culture at the first direct arena in Leeds, where flexibility and inclusivity are at the forefront. Our team members enjoy competitive pay, tailored shift patterns to enhance work-life balance, and comprehensive training through our F&B Academy, all while contributing to unforgettable live events in a dynamic environment. Join us to be part of a passionate team dedicated to delivering outstanding customer experiences and making legends happen!
StudySmarter Expert Advice🤫
We think this is how you could land F&B Assistant in Leeds
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Legends/ASM Global Europe. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Legends/ASM Global Europe
Don't be shy about reaching out to Legends/ASM Global Europe directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Assistant in Leeds
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Legends/ASM Global Europe and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Legends/ASM Global Europe
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
