Casual F&B Assistant

Casual F&B Assistant

Leeds Full-Time No home office possible
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Legends/ASM Global Europe

At a Glance

  • Tasks: Join our team to serve drinks, prepare food, and create a welcoming atmosphere for guests.
  • Company: Legends and ASM Global redefine excellence in sports and live events with a global reach.
  • Benefits: Enjoy competitive pay, flexible shifts, and first-class training from our F&B Academy.
  • Other info: Work at the UK's best venue, hosting top artists and events, with shifts around your schedule.
  • Why this job: Be part of an inclusive team transforming live entertainment while gaining valuable experience.
  • Qualifications: We seek enthusiastic team players with excellent communication skills and experience in busy environments.

About LEGENDS & ASM Global

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues, stadiums, arenas, convention centres, and theatres.

Our organisation is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

The Venue

Voted Best New Venue in the World 2014 at the Stadium Business Awards, first direct arena has hosted incredible artists since opening in September 2013, including Sir Elton John, Bruce Springsteen, Michael Bublé, Gary Barlow, Prince, Miley Cyrus, Le Tour De France Grand Depart, John Bishop, Championship Boxing, Queen + Adam Lambert, Fleetwood Mac, Premier League Darts, Neil Young, Bette Midler, Drake, Morrissey, The Eagles, Pharrell Williams, John Legend, The MOBO Awards, and Mumford and Sons.

The arena’s unique \”super theatre\” style configuration enhances the experience, with all seats facing the stage and high-quality acoustics providing the best sound experience in the UK. Spectators and performers enjoy a more intimate atmosphere within the 13,781-capacity venue.

The Role

First direct arena, Leeds, is the largest indoor entertainment venue in Yorkshire. Hosting approximately 100 events annually, it features exhibitions, touring shows, stand-up comedy, live music, and various entertainment events.

Working at first direct arena offers flexible shifts to fit around your other commitments. We seek experienced, enthusiastic individuals to join our casual food and beverage team for event-driven work.

Customer service is central to our operations. We value team players with a positive attitude, pride in their work, excellent communication skills, and experience working in busy, high-pressure environments.

What’s in it for you?

  • Competitive pay rates
  • Flexible shift patterns for better work-life balance
  • Paid biweekly for shifts worked
  • First-class training from our F&B Academy

About the Role

We are excited to offer opportunities for Casual Food & Beverage Assistants to create a welcoming atmosphere, ensuring guests have an enjoyable experience. Your friendly and positive attitude will make a difference whether serving drinks, preparing food, or assisting customers.

Responsibilities include:

  • Preparing alcoholic and non-alcoholic beverages
  • Interacting with customers, taking orders, and serving snacks and drinks
  • Assessing and meeting customer needs
  • Checking IDs to confirm legal drinking age
  • Restocking inventory and supplies
  • Providing excellent guest service
  • Following all food and beverage regulations

Recruitment Process

Successful applicants will join our casual team, signing up for event-based shifts, including evenings and weekends.

Inclusive Workplace

We are dedicated to leading the entertainment industry towards sustainability, innovation, and inclusivity. Join us and make a meaningful impact from day one.

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Casual F&B Assistant employer: Legends/ASM Global Europe

At Legends & ASM Global, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values inclusivity and innovation. As a Casual F&B Assistant at the first direct arena in Leeds, you'll enjoy flexible shifts that promote a healthy work-life balance, competitive pay, and first-class training from our F&B Academy, all while contributing to unforgettable live events in a world-renowned venue.
Legends/ASM Global Europe

Contact Detail:

Legends/ASM Global Europe Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Casual F&B Assistant

Tip Number 1

Familiarise yourself with the venue and its events. Knowing the types of shows and the atmosphere at first direct arena can help you engage with guests more effectively and demonstrate your enthusiasm during interviews.

Tip Number 2

Highlight your customer service experience in high-pressure environments. Be ready to share specific examples of how you've handled busy situations, as this role requires a positive attitude and the ability to thrive under pressure.

Tip Number 3

Network with current or former employees if possible. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your interview.

Tip Number 4

Be prepared to discuss your flexibility regarding shifts. Since this role involves event-driven work, showing that you can adapt to varying schedules will make you a more attractive candidate.

We think you need these skills to ace Casual F&B Assistant

Customer Service Skills
Communication Skills
Teamwork
Positive Attitude
Ability to Work Under Pressure
Time Management
Attention to Detail
Food and Beverage Knowledge
Cash Handling Skills
Problem-Solving Skills
Flexibility
Multitasking
Basic Food Safety Knowledge
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Casual F&B Assistant position. Tailor your application to highlight relevant experience in customer service and food and beverage operations.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in hospitality or similar roles. Emphasise your customer service skills, ability to work under pressure, and any relevant training you have received.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your suitability for the position, such as handling busy environments or providing excellent guest service.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Legends/ASM Global Europe

Show Your Enthusiasm

Make sure to express your excitement about the role and the company. A positive attitude can go a long way, especially in customer service roles like this one.

Demonstrate Your Customer Service Skills

Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or went above and beyond for a customer.

Familiarise Yourself with the Venue

Research first direct arena and its events. Knowing about the venue's history and its significance can impress the interviewers and show your genuine interest in the position.

Be Ready for Scenario Questions

Expect questions that assess how you would handle specific situations, such as dealing with a difficult customer or managing high-pressure environments. Think through your responses beforehand.

Casual F&B Assistant
Legends/ASM Global Europe
Location: Leeds
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