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- Tasks: Join our F&B team to assist with event preparations and ensure top-notch service.
- Company: Legends and ASM Global are leaders in sports and entertainment, managing iconic venues worldwide.
- Benefits: Enjoy life assurance, health benefits, and a competitive pension plan.
- Why this job: Be part of an exciting environment that shapes Manchester's music scene and supports your career growth.
- Qualifications: Experience in hospitality is essential; previous admin experience in fast-paced settings is a plus.
- Other info: Flexible working hours include weekends and public holidays; training provided for manual handling.
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Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centres and theatres.
Our organisation is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
About The Venue
The AO Arena has welcomed over 30 million guests and thousands of World-renowned artists since opening its doors in 1997. It has played a vital role in shaping Manchester’s music scene and has supported artists from back-rooms to main stage. With its £50million redevelopment, the new look AO Arena will attract more artists and more fans, for many years to come.
Made in Manchester, Made for Manchester.
About the Role
We are looking for a permanent Food & Beverage Assistant to be an integral member of our F&B Operations Team. This is an integral role for us, you will be the driving force in your team ensuring we are fully prepared for all our exciting events: processing deliveries, rotating, ordering, and replenishing stock around our retail and hospitality areas and supporting the wider team with adhering to all Health and Safety/Food Safety procedures.
We are looking for an ambitious and driven individual who is looking for an opportunity to grow their career with an exciting business on a casual basis.
Additional Information:
• Due to the nature of the role, there will be a requirement to work weekends and evenings and public holidays.
• The role will entail a level of physical work including lifting and movement of heavy items – previous manual handling training is desirable, but can be provided
• There may be a requirement to support other ASM venues with this being planned in to rosters in advance
What we can Offer
We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you’re contributing to our success with our Life Assurance policy.
A healthy contribution of Pension so that your golden years are spent ticking off the items on your bucket list.
Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield, ASM will support with these unexpected costs.
For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace.
We are visionaries: both physically and metaphorically! When you join ASM you will be entitled to eye care vouchers and a contribution towards any glasses you require.
Your Responsibilities:
• Assisting both Retail and Hospitality in the day-to-day running of the department with all operational and ad-hoc tasks
• Working show nights, ensuring the service of all Food and Beverage areas are to the highest standard
• Prepare stock orders by processing requests for the Retail and Hospitality areas
• Ensuring that all food safety legislation is adhered to
Key Skills and Experience:
• Strong Hospitality Operations Experience – Essential
• Experience of working in a similar role and business – Essential
• Previous administration experience gained from a fast-paced, high-volume business – Desirable
• Experience working in an events-based environment, ideally within a similar multi-purpose space with a mixed programme – Desirable
• Knowledge of the local and regional entertainment offers and venues.
• Experience in successfully working to strict time deadlines with the ability to effectively prioritise a range of tasks.
• The ability to effectively manage own and others\’ time.
Recruitment Process Outlined:
• 1st Stage- Intro Call with Talent Team
• 2nd Stage- F2F Meeting with Head of Food & Beverage
Inclusive Workplace
At ASM Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our employees, customers, and suppliers. Join us and make a significant impact from day one.
We are committed to active inclusion, diversity, and equal opportunities.
This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.
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Casual F&B Team Member employer: Legends/ASM Global Europe
Contact Detail:
Legends/ASM Global Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual F&B Team Member
✨Tip Number 1
Familiarise yourself with the venue and its events. Knowing the AO Arena's history and its role in Manchester's music scene will help you stand out during interviews, showing your genuine interest in the position and the company.
✨Tip Number 2
Network with current or former employees of ASM Global or Legends. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss your experience in hospitality operations. Be ready to share specific examples of how you've handled busy environments, as this role requires strong operational skills and the ability to work under pressure.
✨Tip Number 4
Demonstrate your understanding of health and safety procedures relevant to food and beverage operations. Showing that you are knowledgeable about these regulations will highlight your commitment to maintaining high standards in the workplace.
We think you need these skills to ace Casual F&B Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Casual F&B Team Member position. Tailor your application to highlight relevant experience in hospitality operations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in food and beverage roles. Emphasise any previous work in fast-paced environments and your ability to adhere to health and safety procedures.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your suitability for the position, such as handling stock orders or providing excellent customer service during events.
Prepare for Interviews: If selected for an interview, prepare by thinking about how your skills align with the company's values of respect, integrity, and accountability. Be ready to discuss your experience in hospitality and how you can contribute to the team at ASM Global.
How to prepare for a job interview at Legends/ASM Global Europe
✨Know Your Venue
Familiarise yourself with the AO Arena and its significance in Manchester's music scene. Being able to discuss its history and recent developments will show your genuine interest in the role and the company.
✨Highlight Relevant Experience
Prepare to discuss your previous experience in hospitality and food & beverage operations. Be specific about your roles and how they relate to the responsibilities of the position you're applying for.
✨Demonstrate Team Spirit
Since this role involves working closely with a team, be ready to share examples of how you've successfully collaborated with others in past jobs. Emphasise your ability to support colleagues during busy events.
✨Showcase Your Adaptability
The job requires flexibility, especially with varying hours and tasks. Prepare to discuss how you've adapted to changing situations in previous roles, particularly in fast-paced environments.
