Legatics is seeking an experienced Senior Customer Success Manager to own adoption and value realization for a portfolio of strategic law firm accounts across the UK and US. You will lead onboarding, enablement and renewal readiness, train lawyers, build internal champions and partner with Account Managers to scale usage.
You will travel regularly and join a hybrid team with two days per week in our London office, shaping how the Customer team operates and delivering measurable adoption growth
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Senior Customer Success Manager - LegalTech Adoption employer: Legatics
Legatics is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. As an Information Security Manager, you will enjoy a high degree of autonomy while contributing to a leading LegalTech scale-up, with access to comprehensive benefits including private medical insurance, a personal learning budget, and enhanced parental leave policies. The company fosters a warm, inclusive culture that prioritises employee growth and development, making it an ideal place for those seeking meaningful and rewarding employment.
