At a Glance
- Tasks: Manage debt collection and maintain positive client relationships through effective communication.
- Company: Join LegalVision, a market leader transforming legal services with innovative technology.
- Benefits: Enjoy 25 days holiday, private health insurance, and a vibrant office environment.
- Other info: Hybrid working available and a focus on personal development.
- Why this job: Be part of a fast-paced team with growth opportunities and make a real impact.
- Qualifications: Experience in debt collection or accounts receivable with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
LegalVision is on a mission to transform the way businesses access legal services. As a recognised market leader, we deliver legal support through a unique membership model and cutting-edge technology. Backed by a leading private equity firm, we are scaling rapidly, with a clear plan to maximise business growth and performance.
The Opportunity
We are looking for an Accounts Receivable Officer to join our high-performing Finance team on a permanent, full-time basis. The focus of this role will be managing debt collection for our UK business, ensuring timely payment of outstanding invoices whilst maintaining positive client relationships. The successful candidate will need to have an exemplary phone manner to communicate clearly and concisely with a huge variety of clients, with the majority of time spent making outbound calls. You must demonstrate the ability to effectively determine priorities, work under pressure, and manage a high volume of calls concurrently.
Key Responsibilities
- Contacting clients via phone regarding overdue accounts
- Negotiating payment plans and securing payment commitments
- Maintaining accurate records of all collection activities
- Preparing and sending payment reminder notices and statements
- Escalating problematic accounts as required
- Monitoring aged debtor reports and prioritising collection activities
- Responding to client payment queries promptly
- Liaising with internal teams to resolve billing disputes
The Ideal Candidate
- Prior experience in a debt collection, accounts receivable or credit control role, ideally in a professional services environment.
- Strong communication and negotiation skills, with a persistent yet professional approach
- Highly proactive, organised and able to work independently
- Attention to detail and ability to manage multiple follow-ups efficiently
- Comfortable making high volumes of outbound calls
The Perks
- Fast-paced environment with growth opportunities for high performers.
- 25 days holiday (excluding bank holidays) plus contractual sick pay, paid volunteering, birthday and parental leave.
- Private Health Insurance (post probation).
- Annual budget to spend on external learning and development.
- Vibrant office environment in Ancoats with hybrid working available over time.
Apply Today! Applications will be reviewed on a rolling basis and will close once the role is filled, so apply early to avoid missing out.
Accounts Receivable Officer in Manchester employer: LegalVision
LegalVision is an exceptional employer that champions innovation and growth within the legal sector. With a forward-thinking culture, employees benefit from clear career progression, exposure to diverse and complex work, and a supportive environment in our Manchester office or through flexible remote options. Join us to experience a rewarding career where your contributions are valued and professional development is prioritised.
StudySmarter Expert Advice🤫
We think this is how you could land Accounts Receivable Officer in Manchester
✨Tip Number 1
Get your phone skills polished! Since this role is all about making those outbound calls, practice your pitch. Role-play with a friend or family member to get comfortable negotiating and handling objections.
✨Tip Number 2
Research the company before you call. Knowing LegalVision's mission and values will help you connect better with clients and show that you're genuinely interested in the role. Plus, it’ll give you some great talking points!
✨Tip Number 3
Stay organised! Keep track of your calls and follow-ups using a simple spreadsheet or an app. This will help you manage your time effectively and ensure no client falls through the cracks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen on joining our team at LegalVision.
We think you need these skills to ace Accounts Receivable Officer in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Accounts Receivable Officer role. Highlight your relevant experience in debt collection and accounts receivable, and don’t forget to showcase those strong communication skills we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Finance team. Mention your proactive approach and how you handle high volumes of calls – we want to see your personality come through!
Showcase Your Achievements:When detailing your past roles, focus on your achievements rather than just duties. Did you improve collection rates or streamline processes? We love numbers, so quantify your successes where possible!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our mission to transform legal services!
How to prepare for a job interview at LegalVision
✨Know Your Numbers
Before the interview, brush up on your knowledge of accounts receivable metrics and debt collection processes. Be ready to discuss how you've successfully managed overdue accounts in the past, as this will show your understanding of the role and its challenges.
✨Practice Your Phone Manner
Since this role involves a lot of outbound calls, practice your phone etiquette. Role-play with a friend or family member to refine your communication skills. Make sure you can convey professionalism and clarity, even when discussing sensitive topics like overdue payments.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as negotiating payment plans or dealing with difficult clients. Think of examples from your previous experience where you successfully navigated these scenarios, and be ready to share them.
✨Show Your Organisational Skills
Highlight your ability to manage multiple follow-ups and prioritise tasks effectively. Bring examples of how you've kept track of collections and maintained accurate records in previous roles. This will demonstrate your attention to detail and organisational prowess.
