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- Tasks: Lead customer growth and retention for a pioneering legal AI platform.
- Company: Fast-growing tech scale-up in the legal AI space.
- Benefits: Competitive salary, equity compensation, and hybrid work policy.
- Why this job: Join a dynamic team and make a real impact in customer success.
- Qualifications: Experience in SaaS and fluency in Dutch or French and English.
The predicted salary is between 36000 - 60000 £ per year.
A pioneering legal AI platform is seeking a Customer Success Manager to lead customer growth and retention efforts. The role involves managing the full customer lifecycle, conducting business reviews, and partnering with different teams to drive expansion revenue.
Ideal candidates will have experience in a SaaS environment and fluency in Dutch or French and English. Join the team at this fast-growing tech scale-up and enjoy a competitive remuneration package, equity compensation, and a hybrid work policy.
Enterprise Growth & Success Manager (SaaS, AI) employer: Legalfly
Contact Detail:
Legalfly Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Growth & Success Manager (SaaS, AI)
✨Tip Number 1
Network like a pro! Reach out to people in the SaaS and AI space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their customer success strategies and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they do.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, focus on specific achievements in customer growth and retention. Numbers speak volumes, so if you’ve driven expansion revenue, make sure to highlight that!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Enterprise Growth & Success Manager (SaaS, AI)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Enterprise Growth & Success Manager role. Highlight your SaaS experience and any relevant language skills, as we love seeing how you can contribute to our diverse team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer success and how your background makes you a perfect fit for our pioneering legal AI platform. Be genuine and let your personality come through!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive customer growth and retention. Numbers speak volumes, so if you’ve increased revenue or improved customer satisfaction, make sure we see it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it gives you a chance to explore more about our culture and values!
How to prepare for a job interview at Legalfly
✨Know Your SaaS Inside Out
Make sure you understand the ins and outs of the SaaS model, especially in relation to customer success. Brush up on key metrics like churn rate and customer lifetime value, as these will likely come up during your interview.
✨Showcase Your Language Skills
Since fluency in Dutch or French is a plus, be prepared to demonstrate your language skills. You might be asked to switch languages during the interview, so practice speaking about your experience in both English and your second language.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle customer challenges. Think of specific examples from your past experiences where you successfully managed customer relationships or drove growth.
✨Research the Company Culture
Familiarise yourself with the company’s values and culture. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
