At a Glance
- Tasks: Design and enhance the onboarding experience for retirement clients, connecting needs with internal processes.
- Company: Join Legalandgeneral, a leader in innovative service design.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Be part of a forward-thinking team focused on evidence-led decision making.
- Why this job: Shape impactful client experiences and drive transformation in a dynamic environment.
- Qualifications: Experience in service design and a passion for improving client journeys.
The predicted salary is between 63000 - 77000 £ per year.
Legalandgeneral is seeking an experienced Service Designer to shape the end-to-end onboarding experience for institutional retirement clients.
This newly created role within LGIR COO aims to establish service design across transformation, connecting client needs with internal journeys, processes, operations and technology.
Onboarding will be the initial focus, with opportunities to build service-design capability, measure services and support evidence-led decisions across the division.
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Service Designer: End-to-End Onboarding & Transformation employer: LegalAndGeneral
Legal & General is an excellent employer that prioritises employee well-being and professional growth, offering competitive benefits such as generous pension contributions and flexible working options. Our collaborative work culture fosters innovation and allows you to make a meaningful impact in the field of asset liability management, all while being part of a forward-thinking team in a dynamic industry.
