At a Glance
- Tasks: Conduct quality assurance on complex pension calculations and support process improvements.
- Company: A leading firm helping businesses manage pension liabilities with a focus on growth.
- Benefits: Competitive salary, performance bonuses, generous holiday, and healthcare plans.
- Other info: Collaborative workspaces designed for wellbeing and career development.
- Why this job: Join a dynamic team and make a real impact in the pension industry.
- Qualifications: Strong knowledge of Defined Benefit pensions and excellent analytical skills.
Company Description: Legal help companies to settle their pension liabilities and focus on growing their businesses; and enable investment for the long term to back our pension promises.
We’re recruiting for a Technical Quality Analyst to join us. We’re offering a base salary between £52,000 - £58,000 dependant on experience.
As a Technical Quality Analyst, you will work within the Quality Framework to:
- Review and assess the most complex manual calculations and documents in PRT Client Services.
- Use your knowledge of Defined Benefit Pensions to identify root causes of issues and help the business implement effective solutions.
- Support technical and customer queries to ensure excellent customer outcomes.
What you'll be doing:
- Conduct quality assurance assessments on complex manual pension calculations and documentation.
- Use your Defined Benefit pensions expertise to identify root causes of issues and support process improvements.
- Collaborate with teams to resolve technical and customer queries, ensuring excellent service delivery.
- Provide coaching and feedback to team members and managers based on QA findings.
- Support the development of QA strategies and contribute to continuous improvement initiatives.
- Mentor colleagues and help build technical knowledge across the team.
Qualifications: Who we're looking for:
- Strong knowledge of Defined Benefit pension schemes and related legislation.
- Experience in pension calculations, administration, and quality assurance.
- Excellent analytical, communication, and coaching skills.
- Ability to manage priorities and work collaboratively across teams.
- Pension qualifications (e.g., PMI) or equivalent experience.
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
- The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes.
- Generous pension contribution.
- Life assurance.
- Healthcare Plan (permanent employees only).
- At least 27 days holiday, plus public holidays. There’s also the option to buy and sell holiday.
- Competitive family leave.
- Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only).
- There are the many discounts we offer – both for our own products and at a range of high street stores and online.
In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart.
Remote Technical Quality Analyst employer: LegalAndGeneral
As a Remote Technical Quality Analyst at our company, you will be part of a dynamic team dedicated to ensuring the highest standards in pension management. We pride ourselves on a supportive work culture that fosters employee growth through continuous learning and mentorship, alongside a competitive benefits package that includes performance-related bonuses, generous holiday allowances, and an electric car scheme. Join us in a role that not only values your expertise but also prioritises your wellbeing and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Technical Quality Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to Defined Benefit pensions. We recommend role-playing with a friend or using online resources to get comfortable with your answers.
✨Tip Number 3
Showcase your expertise! During interviews, share specific examples of how you've tackled complex pension calculations or improved processes. This will demonstrate your value and fit for the Technical Quality Analyst role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Remote Technical Quality Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Quality Analyst role. Highlight your experience with Defined Benefit pensions and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your analytical skills and experience in quality assurance.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've identified root causes of issues in the past. We love seeing candidates who can think critically and come up with effective solutions, especially in complex scenarios.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at LegalAndGeneral
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of Defined Benefit pension schemes and related legislation. Be prepared to discuss specific examples of complex manual calculations you've worked on, as this will show your expertise and confidence in the subject.
✨Showcase Your Analytical Skills
During the interview, be ready to demonstrate your analytical thinking. You might be asked to identify root causes of hypothetical issues or suggest improvements. Practise articulating your thought process clearly, as this will highlight your problem-solving abilities.
✨Prepare for Team Collaboration Questions
Since the role involves working collaboratively across teams, think of examples where you've successfully resolved technical or customer queries. Highlight your communication skills and how you’ve contributed to excellent service delivery in past roles.
✨Emphasise Coaching and Mentoring Experience
If you have experience in coaching or mentoring colleagues, make sure to bring it up. Discuss how you’ve provided feedback based on quality assurance findings and how that has helped improve team performance. This will show your leadership potential and commitment to continuous improvement.
