Company Description Legal help companies to settle their pension liabilities and focus on growing their businesses; and enable investment for the long term to back our pension promises. Recruiter: Clarice Wale [email protected] Job Description We’re recruiting for a Technical Quality Analyst to join us. We’re offering a base salary between £52,000 - £58,000 dependant on experience. As a Technical Quality Analyst, you will work within the Quality Framework to: Review and assess the most complex manual calculations and documents in PRT Client Services. Use your knowledge of Defined Benefit Pensions to identify root causes of issues and help the business implement effective solutions. Support technical and customer queries to ensure excellent customer outcomes. What you'll be doing: Conduct quality assurance assessments on complex manual pension calculations and documentation Use your Defined Benefit pensions expertise to identify root causes of issues and support process improvements Collaborate with teams to resolve technical and customer queries, ensuring excellent service delivery Provide coaching and feedback to team members and managers based on QA findings Support the development of QA strategies and contribute to continuous improvement initiatives Mentor colleagues and help build technical knowledge across the team Qualifications Who we're looking for: Strong knowledge of Defined Benefit pension schemes and related legislation Experience in pension calculations, administration, and quality assurance Excellent analytical, communication, and coaching skills Ability to manage priorities and work collaboratively across teams Pension qualifications (e.g., PMI) or equivalent experience Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes Generous pension contribution Life assurance Healthcare Plan (permanent employees only) At least 27 days holiday, plus public holidays. There’s also the option to buy and sell holiday Competitive family leave Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only) There are the many discounts we offer – both for our own products and at a range of high street stores and online In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart Additional Information At L
