At a Glance
- Tasks: Coordinate service charges, ensuring accuracy and transparency for affordable housing projects.
- Company: Join Legal & General, a leader in affordable housing with a strong social purpose.
- Benefits: Competitive salary, performance bonuses, healthcare, and generous holiday allowance.
- Other info: Collaborative team environment with opportunities for career growth and sustainability initiatives.
- Why this job: Make a real difference in the affordable housing sector while developing your skills.
- Qualifications: Experience in service charge budgeting and strong organisational skills required.
The predicted salary is between 30000 - 40000 € per year.
We’re recruiting for a Service Charge Coordinator to join us on a 12 months FTC. We’re offering a competitive base salary. Occasional travel to our London office will be required for team meetings and collaboration.
At Legal & General Affordable Homes, we combine commercial expertise with a strong social purpose—investing in high-quality affordable housing while delivering an outstanding customer experience. We are committed to increasing the supply of much-needed homes across England and putting customers at the heart of everything we do.
As a Service Charge Coordinator, you will play a key role in ensuring service charges are accurate, transparent and fair, supporting both business objectives and great outcomes for customers. You will work collaboratively across teams and with external partners to maintain high standards and consistency in service charge delivery.
What you’ll be doing:
- Supporting the modelling and appraisal of service charges for new developments
- Acting as a key point of contact for Development teams on service charge matters
- Reviewing and updating service charge models through scheme approval stages
- Liaising with managing agents and suppliers to gather and validate budget information
- Maintaining accurate records within housing management systems
- Supporting annual reviews and reconciliations of service charge budgets and actuals
- Responding to customer queries and supporting resolution of service charge issues
- Contributing to performance reporting, audits and regulatory submissions
Who we’re looking for:
- Experience of service charge budgeting, modelling or reconciliation
- Understanding of service charge legislation and regulatory requirements
- Knowledge of the affordable housing sector or related environment
- Strong organisational skills with the ability to manage priorities and deadlines
- Confidence in building relationships with internal and external stakeholders
- Good working knowledge of housing management systems and data accuracy
- Strong communication skills with a customer‑focused approach
- Solid Excel skills and an interest in improving systems and processes
Benefits and rewards:
- The opportunity to participate in our annual, performance‑related bonus plan and valuable share schemes
- Life assurance
- Healthcare Plan (permanent employees only)
- At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
- Competitive family leave
- Participate in our electric car scheme, which offers employees the option to hire a brand‑new electric car through tax‑efficient salary sacrifice (permanent employees only)
- There are many discounts we offer – both for our own products and at a range of high street stores and online
- We’re creating net‑zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in‑person experience
Service Charge Coordinator (12 months FTC) in Knowle employer: LegalAndGeneral
At Legal & General Affordable Homes, we pride ourselves on being an excellent employer by fostering a collaborative work culture that prioritises social purpose alongside commercial success. Our London office offers a vibrant environment where employees can thrive, with opportunities for professional growth, competitive benefits including performance-related bonuses and a healthcare plan, and a commitment to sustainability as we aim for net-zero carbon workplaces by 2030. Join us in making a meaningful impact in the affordable housing sector while enjoying a supportive and rewarding workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Service Charge Coordinator (12 months FTC) in Knowle
✨Network Like a Pro
Get out there and connect with people in the affordable housing sector! Attend industry events, join relevant online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors that a CV just can't.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience with service charge budgeting and modelling. Use specific examples to demonstrate how you've tackled challenges in the past—this will show them you're the real deal!
✨Prepare for Interviews
Do your homework on Legal & General Affordable Homes and their mission. Be ready to discuss how your skills align with their goals of delivering outstanding customer experiences and maintaining high standards in service charge delivery. Confidence is key!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Legal & General.
We think you need these skills to ace Service Charge Coordinator (12 months FTC) in Knowle
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Charge Coordinator role. Highlight your experience with service charge budgeting and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about affordable housing and how your background aligns with our mission at Legal & General. Keep it concise but impactful—let us know why you’re the perfect fit!
Showcase Your Skills:Don’t forget to showcase your strong organisational skills and Excel expertise in your application. We love candidates who can manage priorities and deadlines effectively, so give us examples of how you've done this in the past!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at LegalAndGeneral
✨Know Your Numbers
As a Service Charge Coordinator, you'll be dealing with budgets and financial models. Brush up on your Excel skills and be ready to discuss how you've managed service charge budgeting or reconciliations in the past. Being able to talk numbers confidently will show that you understand the role's core responsibilities.
✨Understand the Legislation
Familiarise yourself with service charge legislation and regulatory requirements. This knowledge is crucial for the role, so be prepared to discuss how these regulations impact service charge management. Showing that you’re well-versed in this area will demonstrate your commitment to compliance and customer fairness.
✨Showcase Your Communication Skills
You'll need to liaise with various stakeholders, so practice articulating your thoughts clearly. Think of examples where you've successfully built relationships or resolved customer queries. Highlighting your strong communication skills will reassure them that you can handle the collaborative nature of the job.
✨Be Customer-Focused
Since the role revolves around delivering an outstanding customer experience, prepare to discuss how you've put customers at the heart of your previous roles. Share specific instances where you’ve gone above and beyond to resolve issues or improve processes for customers, as this aligns perfectly with their mission.
