At a Glance
- Tasks: Conduct quality assurance on complex pension calculations and support process improvements.
- Company: A leading firm helping businesses manage pension liabilities with a focus on growth.
- Benefits: Competitive salary, performance bonuses, generous holiday, and healthcare plans.
- Other info: Collaborative workspaces designed for wellbeing and career development.
- Why this job: Join a dynamic team and make a real impact in the pension industry.
- Qualifications: Strong knowledge of Defined Benefit pensions and excellent analytical skills.
Company Description: Legal help companies to settle their pension liabilities and focus on growing their businesses; and enable investment for the long term to back our pension promises.
We’re recruiting for a Technical Quality Analyst to join us. We’re offering a base salary between £52,000 - £58,000 dependant on experience.
As a Technical Quality Analyst, you will work within the Quality Framework to:
- Review and assess the most complex manual calculations and documents in PRT Client Services.
- Use your knowledge of Defined Benefit Pensions to identify root causes of issues and help the business implement effective solutions.
- Support technical and customer queries to ensure excellent customer outcomes.
What you'll be doing:
- Conduct quality assurance assessments on complex manual pension calculations and documentation.
- Use your Defined Benefit pensions expertise to identify root causes of issues and support process improvements.
- Collaborate with teams to resolve technical and customer queries, ensuring excellent service delivery.
- Provide coaching and feedback to team members and managers based on QA findings.
- Support the development of QA strategies and contribute to continuous improvement initiatives.
- Mentor colleagues and help build technical knowledge across the team.
Qualifications: Who we're looking for:
- Strong knowledge of Defined Benefit pension schemes and related legislation.
- Experience in pension calculations, administration, and quality assurance.
- Excellent analytical, communication, and coaching skills.
- Ability to manage priorities and work collaboratively across teams.
- Pension qualifications (e.g., PMI) or equivalent experience.
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
- The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes.
- Generous pension contribution.
- Life assurance.
- Healthcare Plan (permanent employees only).
- At least 27 days holiday, plus public holidays. There’s also the option to buy and sell holiday.
- Competitive family leave.
- Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only).
- There are the many discounts we offer – both for our own products and at a range of high street stores and online.
In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart.
Remote Technical Quality Analyst in Edinburgh employer: LegalAndGeneral
As a leading provider in pension liability management, we pride ourselves on being an excellent employer that values employee growth and well-being. Our remote Technical Quality Analyst role offers competitive salaries, generous benefits including a performance-related bonus plan, and opportunities for professional development within a collaborative and supportive work culture. Join us to make a meaningful impact while enjoying a flexible work environment that prioritises your health and work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Technical Quality Analyst in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to Defined Benefit pensions. We recommend role-playing with a friend or using online resources to get comfortable with your answers.
✨Tip Number 3
Showcase your expertise! During interviews, share specific examples of how you've tackled complex pension calculations or improved processes. This will demonstrate your value and fit for the Technical Quality Analyst role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Remote Technical Quality Analyst in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Quality Analyst role. Highlight your experience with Defined Benefit pensions and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your analytical skills and experience in quality assurance.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've identified root causes of issues in the past. We love seeing candidates who can think critically and come up with effective solutions, especially in complex situations.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at LegalAndGeneral
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of Defined Benefit pension schemes and related legislation. Being able to discuss specific examples of complex calculations or issues you've encountered will show that you're not just familiar with the theory, but also have practical experience.
✨Prepare for Technical Questions
Expect to be asked about quality assurance processes and how you would approach resolving technical queries. Think of scenarios where you've identified root causes of issues and implemented solutions, as these will demonstrate your analytical skills and problem-solving abilities.
✨Showcase Your Coaching Skills
Since mentoring colleagues is part of the role, be ready to discuss your experience in coaching or providing feedback. Share specific instances where your guidance led to improvements in team performance or individual development.
✨Collaborate and Communicate
Highlight your ability to work collaboratively across teams. Prepare examples of how you've successfully communicated complex information to non-technical stakeholders, ensuring everyone is on the same page and contributing to excellent customer outcomes.
