LGMS Personal Assistant in Cardiff

Company Description

Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

Who we are

Our Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement. We’re a leading provider of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout their lifelong financial journeys. We focus on helping the customers of today and tomorrow achieve better long-term outcomes. We either talk with them directly or work with intermediaries and employers to meet their needs. We use the latest technology to connect with them quickly, efficiently and wherever possible in highly personalised ways.

Job Description

We’re recruiting for a LGMS Personal Assistant to join us. We’re offering a competitive base salary. We’re looking for a highly organised and proactive Personal Assistant to support senior leaders within our Retail division. This is a fast-paced and rewarding role where you’ll play a key part in ensuring leaders are able to operate effectively, with seamless administrative support and excellent attention to detail. You’ll be trusted to manage competing priorities, maintain high standards, and build strong working relationships across the business.

What you'll be doing:

• Managing busy email inboxes, proactively prioritising, delegating and responding where appropriate
• Coordinating complex diaries, optimising time across meetings, travel and multiple locations
• Organising events, away days and conferences, ensuring smooth delivery and strong engagement
• Supporting onboarding activities, including managing team structures, distribution lists and logistics
• Preparing agendas, minutes and high-quality presentations and reports to support leadership meetings
• Processing invoices and expenses, maintaining accurate records and ensuring compliance with internal standards
• Collaborating with the wider PA community to provide consistent support and cover during peak periods
• Delivering a high-quality, timely service aligned with customer expectations and organisational policies

Who we're looking for:

• Demonstrating strong organisational skills with the ability to prioritise and manage competing demands
• Showing a proactive and solution-focused approach, anticipating needs and resolving issues independently
• Communicating effectively with stakeholders at all levels, building strong professional relationships
• Working collaboratively with others to ensure continuity and high standards of support
• Adapting quickly in a changing environment, remaining flexible and resilient under pressure
• Using Microsoft Office tools confidently, including Outlook, Teams, SharePoint, Word, Excel and PowerPoint
• Applying strong attention to detail, ensuring accuracy across all administrative and reporting activities
• Building knowledge of organisational structures and developing networks across the business

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
• There are many discounts we offer – both for our own products and at a range of high street stores and online
• We’re creating net-zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in-person experience

Additional Information

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.