Legal & General is seeking a Customer Experience Representative to support our existing customers in Cardiff. The role is full-time and hybrid, focusing on inbound calls with no sales responsibilities. You will understand customer needs, provide accurate information, and own queries to resolve them.
You will record information across systems, adhere to regulatory requirements, and contribute to a positive customer journey through collaborative teamwork.
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Inbound Customer Experience Advisor (Cardiff, Hybrid) employer: LegalAndGeneral
Legal & General is an exceptional employer that prioritises employee growth and development within a dynamic work culture. As a Customer Communications Manager, you will have the opportunity to leverage behavioural insights to create impactful member communications, all while enjoying a supportive environment that encourages collaboration and innovation. With a focus on meaningful engagement and a commitment to employee well-being, working here means being part of a forward-thinking team dedicated to making a difference.
