Legal & General (L&G) is seeking a Customer Experience Advisor for the Sensitive Claims team in Cardiff. The hybrid role is full-time with a competitive benefits package, and salary £24,720 per year.
You will support customers through sensitive conversations, aiming for positive outcomes across phone and admin tasks. You don’t need prior financial services experience; the role focuses on listening, clear communication, calm demeanour and treating customers as individuals.
#J-18808-Ljbffr
Empathy-Driven Claims Support Advisor in Cardiff employer: LegalAndGeneral
Legal & General is an exceptional employer that prioritises employee growth and development within a dynamic work culture. As a Customer Communications Manager, you will have the opportunity to leverage behavioural insights to create impactful member communications, all while enjoying a supportive environment that encourages collaboration and innovation. With a focus on meaningful engagement and a commitment to employee well-being, working here means being part of a forward-thinking team dedicated to making a difference.
