At a Glance
- Tasks: Drive quality and consistency in claims, ensuring fair outcomes for customers.
- Company: Join Legal & General, a leading UK financial services group with a focus on societal betterment.
- Benefits: Enjoy competitive salary, generous holiday, healthcare plan, and electric car scheme.
- Other info: Flexible working options available, fostering an inclusive and supportive culture.
- Why this job: Make a real impact by improving processes and supporting colleagues in a dynamic environment.
- Qualifications: Experience in Group Protection claims and strong analytical skills required.
The predicted salary is between 42000 - 42000 £ per year.
Company Description
Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world’s largest asset managers and provide powerful asset origination capabilities.
Our Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement. We’re a leading provider of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout their lifelong financial journeys.
Job Description
We’re looking for a Technical & Governance Consultant to join our Group Protection Claims team, offering up to £42,000 dependent on experience. This is a great opportunity to play a key role in driving quality, consistency and continuous improvement across claims, ensuring fair customer outcomes while supporting colleagues and shaping best practice.
What you’ll be doing:
- Conducting regular audits of claims decisions to ensure consistent and fair customer outcomes
- Assessing and managing appeals across Group Protection and IPB claims
- Developing and improving processes to support complaints handling and reduce root causes
- Analyzing data, identifying trends and sharing insights to drive improvements
- Supporting the design and delivery of technical training across the claims teams
- Reviewing and enhancing claims philosophies, techniques and industry best practice
- Contributing to projects and process improvements across Group Protection
- Ensuring compliance with regulatory requirements and data protection standards
Who we're looking for:
- Strong experience within Group Protection claims or a similar technical environment
- Good knowledge of Group Protection and IPB products
- Understanding of relevant legislation including GDPR and industry regulations
- Excellent analytical and problem-solving skills
- Confidence in reviewing complex cases and making fair, balanced decisions
- Strong communication and stakeholder management skills
- Experience supporting training, coaching or developing others
- Ability to manage workload effectively and work to deadlines
Benefits:
- The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes
- Generous pension contribution
- Life assurance
- Healthcare Plan (permanent employees only)
- At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
- Competitive family leave
- Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
- There are many discounts we offer – both for our own products and at a range of high street stores and online
- We’re creating net-zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in-person experience
Additional Information
At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.
We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.
It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.
Technical And Governance Consultant in Brighton employer: LegalAndGeneral
Legal & General (L&G) is an exceptional employer, offering a dynamic work environment where employees are empowered to drive quality and consistency in their roles. With a strong focus on employee growth, L&G provides comprehensive benefits including generous holiday allowances, performance-related bonuses, and a commitment to sustainability, all within a culture that values inclusivity and collaboration. Join us in shaping the future of financial services while enjoying a fulfilling career in a supportive and innovative setting.
StudySmarter Expert Advice🤫
We think this is how you could land Technical And Governance Consultant in Brighton
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like LegalAndGeneral. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Technical And Governance Consultant in Brighton
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to LegalAndGeneral.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on LegalAndGeneral's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at LegalAndGeneral
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with LegalAndGeneral.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at LegalAndGeneral will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former LegalAndGeneral employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
